Embrace | Pet Insurance Review

Embrace has been great! And has helped us deal with the expenses involved in treating a dog with cancer. They have always paid my claims quickly.... usually within a week.

I have been an Embrace member for over 6 years. I now have two dogs insured through them. Easy to use app and benefits are outlined well. No surprises. Customer service is top notch. Recommended to my daughter for her new pup too!

The claim process is so straightforward and easy to handle online. We have 3 dogs ages 5, 9, and 12. The monthly premium has risen considerably but is well worth it. Our 12 year old dog is now being treated at an oncology practice about an hour away from us. This is the same veterinary practice that saw us through treatment of two pups with cancer between 2011-2012. We knew after that experience that we would get pet insurance moving forward. We love Embrace!

It's very easy to sign up and set up autopay. The website is easy to use. Until you need any type of customer service, Embrace is fine. If you have questions, need to submit a claim that doesn't easily align with the pre-filled options, then you will email, call, and get nowhere. After 2+ years as a customer, I canceled and went with another company that provides basic customer service.

Embrace's website is super easy to use as was selecting the best plan for my multiple dogs and their unique situations. The website allows you to pick a plan with variable deductible amounts, coverage amounts, exclusions, etc. per dog. I was able to vary these amounts and immediately see the effect on the monthly rate per dog. With multiple dogs of various ages and issues, this was great. We recently lost our beloved dog to a snake bite. The website made it very easy to file the claim, and I was reimbursed very quickly and directly into my checking account. No hassle, no difficulties, and super kind representatives sensitive to the situation. Best insurance ever!