Embrace | Pet Insurance Review

I purchased insurance on my first pup when I got her. I figured she was no different than one of my own children and I should give her the best life I can so I purchased Embrace insurance for her. Two years she was claim free, then all of a sudden over a holiday weekend she was not herself, very lethargic and was sick and having accidents which she never had. We took her to the vet and the vet admitted her for a week, we thought she was doing better, she had a surprise for us, on the 4th of July she relapsed and bloodwork was very bad. My doc had an idea of what she had (IMHA) but couldn't confirm it, so she said you need to get her to ISU Vet Med. We rushed her to ISU and in the first 30 mins IMHA was confirmed, she got an immediate blood transfusion and was admitted and watched for a week there. This whole ordeal was in the range of $10,000. She's on daily medication now and relapses about every 18 months, but is easily manageable since we know what we are looking for now. Without Embrace to help soften the blow of the cost, Paisley would have to have been put to sleep as the cost to save her I couldn't afford. Embrace allowed me to say do whatever to save her only if it won't give her a poor quality of life, she still lives her best life to this day, running around outside, playing with her brother and being a sweet pup with such a sweet temperament. I can not say enough about the insurance, they're simply the best and going without pet insurance in todays costly world is not a smart choice.

We have never had pet insurance before and we decided to finally try it out. Thankfully we did as just over a month later our 3yr old Corgi was diagnosed with Lymphoma. From nothing to everything so fast! Thanks to Embrace instead of have to say goodbye to her so young we are able to put her through CHOP protocol (Chemotherapy) and she is responding very well and hope to be able to give her a year of more love before saying goodbye. Hopefully more! Thank you Embrace!

Never had pet insurance until I got this and it is worth having.

Due to a scary medical emergency with my 1 year old puppy, I had to rush him to the emergency vet. Although he received great treatment and recovered, the bill was extremely hefty. I submitted a claim with Embrace and they were always in contact with me via email (status updates, etc.) Although I never spoke to a representative personally, the representatives were all very kind and considerate over our email exchanges. It took about a a month to settle my claim (which I was told would happen), but because of Embrace insurance, the majority of my pup's emergency visit is being covered. This is a huge weight of off me financially! Thanks Embrace for helping me through this difficult time!

Good phone customer service. App not always up to date with current information & claims take weeks to process once records are received.