Embrace | Pet Insurance Review

Marie, the CSR who patiently walked me through & explained why my premium went up so much and cancelled it at my request in a very understanding manner. Then, when I reconsidered & decided to keep my younger cat on the policy, nicely helped me re-instate my policy & then remove my senior cat. She put up with a lot. Embrace should give her a raise. Also, Embrace, I have been with you for a long time now. Why are my premiums higher than a new customer's premium? Backwards thinking.

Have had Embrace now for 2 yrs and just added a new pup it was easy and they were very helpful with coverage. Thank you

In all honesty, when I was considering pet insurance I was thinking it would be years before I’d even use it, then in August my beautiful Lily Mae started a cough and slowing down, off to the vet we went, and our journey has been long, after 2 visits X-rays revealed she had pneumonia and blood tests told us she had underlying Valley Fever. I tell all this, to let you know that going to the vet multiple times, it was a hidden relief knowing that there wasn’t that burden of how am I going to pay for this, or how far do I go to make my girl happy. The bill submission is easy, although and unfortunately practice did make perfect!! LoL. All my dogs have been healthy and happy, so this curveball that was thrown our way it was nice that Embrace had our back

Premiums going from $68/mo to $110/mo? That’s absurd. Sure I guess it’s nice piece of mind to pay that every month while knowing we’d still have to shell out $2k deductible God forbid something catastrophic happens, but come on! That’s a wild increase!

The company representatives were excellent in assisting with my first submitted claim. Payment was timely and for the full amount submitted.