ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,063

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Dustin Levine

HORRIBLE - scam!

They denied a completely legitimate claim for my dog purely because she had been injured before. It was a similar injury but completely new and I only claimed that injury that was within the parameters of the insurance. I appealed it and they still denied it. Do not use them.
5

out of 5

POSTED: | BY: Karen

Wonderful customer experience

amazed, they are always friendly, patient and outstanding. They called me to see that everything is fine and if I had doubts. I really liked that detail because it is something more personalized and I felt protected
5

out of 5

POSTED: | BY: Joni Bretschneider

I got insured for my dog Cooper,not…

I got insured for my dog Cooper,not knowing I was going to need it as soon as I did. About 2 days after I got it,he got into some of my meds. We rushed to the Vet.ASPCA was there to help. Cooper is doing great. Thanks ASPCA.
4

out of 5

POSTED: | BY: Diane

Decent coverage for the cost

Like most pet insurance, ASPCA excludes anything that they believe the dog had before its coverage period began. This makes it difficult for people who adopt older dogs. I wish that you could file a claim directly from the app and hope they will offer this feature soon.
5

out of 5

POSTED: | BY: RHONDA J

Have two bulldogs and ASPCA has always been there for us

ASPCA is a responsive insurance for pets. They have always taken care of what is supposed to be done per our policy.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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