ASPCA | Pet Insurance Review

Had a senior kitty with kidney & thyroid problems who needed regular vet check ups, blood tests & medication. ASPCA covered these as per the policy. Customer Service was always welcoming, professional, and knowledgeable. It was easy to submit claims on line & check their status. Direct deposit of the insurance reimbursement into my checking account was most convenient.Have had significant experience with other pet insurance companies who are just large corporate entities with bare bones services to the consumer whose ONLY goal is to increase profits. They are as rude & obnoxious as people's health insurance companies. My kitty passed recently & right afterwards I received a call from Schellie from ASPCA Insurance. She called to see how I was doing after the loss. She was genuinely warm, caring & sincere. We shared our love for animals & she affirmed how difficult losing a pet can be. Her call lifted my spirits in a special way & am very grateful that she reached out. I really hope that in the future ASPCA does not cut corners & become as impersonal & money grubbing as most insurance companies.

Very quick claim return, great customer service.

My dog recently underwent major surgery. I filed the claims with the ASPCA insurance and within 3 weeks of filing the claim, the money was already in my account. The customer service is amazing and the they very clearly communicate with the customer ever step of the way. I would 100% recommend them for any other pet owner. The policies are great and as a pet parent you feel really taken care of.

Very good service

I've had nothing but great experiences with this insurance! When I found my stray pup, I knew I wanted to add her to my pet insurance as soon as possible. When I shocked to learn at our first vet visit she was heart worm positive, I called ASPCA in a panic to find out if this would be covered. They reassured me that they would help and it took a huge burden off of my shoulders. She is now heart worm negative and playing like a puppy with her brother. Having this insurance was life saving!