ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,063

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: AnnMarie C

Claim and Info process

Filing a claim through my Vets office was an easy process. Also when I spoke with customer service on the phone all my questions were answered with knowledge about the process and other questions I might have had. I am pleased with ASPCA pet insurance policy and will continue to have it for my pet.
5

out of 5

POSTED: | BY: Carlos

Great customer service

My Frenchie needed emergency back surgery a few weeks ago. It was the holidays and we were under a lot of stress financially. The surgery went well and our baby is doing fantastic. The ASPCA staff was amazing they were friendly and caring and walked me through how to make a claim. It was so easy and best of all my claim was approved very quickly and I was reimbursed even faster. I highly recommend this insurance!
5

out of 5

POSTED: | BY: Gretchen

So grateful!

We're so grateful that we have ASPCA insurance for our goldendoodle. It gives us great piece of mind to know that if she's hurt or injured the costs will be covered. The website is very user-friendly and claims have been processed quickly. We highly recommend!
5

out of 5

POSTED: | BY: Ancil Husain

Easy claim filing-Great Service

This is the second claim we have filed, one for wellness, one for accident and it's so easy. They process in a timely manner! Anytime we spoke to a representative, they have been friendly, helpful and answered every question. Customer care agent, Schelie, recently called us to follow up on the accident claim we filed and she was very nice and concerned about my pet. Just great all around service! Thank you!
5

out of 5

POSTED: | BY: Ashley

Great insurance provider!

The reimbursement took about 3 weeks but it was smooth! Thanks for covering my chloe!!

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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