ASPCA | Pet Insurance Review

We were very pleased with your customer service people who were very helpful and caring through this stressful process. I mean of course the (financial stress) and submitting claims and understanding how and when you will get reimbursed. Our Athena's surgery was over 4K that's a lot of dog food and of course we were so worried about her health, but without ASPCA insurance it would have been very difficult for our family to afford her care. We appreciate your exceptional service and I would highly recommend ASPCA to all animal lovers!

Claims processing is a little slow.

It takes too long to either get approved or denied.

Oh course you take your dog to the doctor if it's sick, without thinking about the cost. I'm very happily surprised when I filed the claims, not thinking about what or if I would get any money back. Then I did get money back. Thanks to the ASPCA Pet Health Insurance. My dog Ginger is happy and health. I renewed for another year, better safe then sorry.

We have tried other pet health insurance for our daschound, none lived up to this company's standards. Reimbursement for services is always fast, with no disputes or delays. Recently our pup required spinal surgery, very common and heredity problems with the breed. After contacting customer service, who expedited our claims due to the circumstance, we received reimbursement for the emergency services and approval for the estimated amount of her Neurosurgeon. We have found much needed peace of mind being able to respond to veterans who come in and are reluctant to give their evaluation due to the known costs associated with whatever problem that they can preform whatever treatment needs to happen because she has health insurance. And every Veterinarian has agreed that this plan is the best out there. So if your questioning what company to go with, this is the one!