ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,065

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
3

out of 5

POSTED: | BY: Michael Zivkovic

I added a pet but it did not give me…

I added a pet but it did not give me the same options of coverage, and now everything I submit for my new pet gets denied as pre-exsisting, wish I would have left my other pet with Progressive and moved this pet there instead.
5

out of 5

POSTED: | BY: Charles Wright

Customer Service is wonderful - especially Torri who is so patient and helpful.

Customer Service is tops. Torri is very personable, patient, and knowledgeable. She made everything in my initial setup so easy for me.
5

out of 5

POSTED: | BY: Karen Hurley Gammon

Great Coverage and Customer Service

Reasonable cost and easy to submit a claim. I have found them to be honest and truly helpful when trying to determine what procedures were covered. I would highly recommend.
5

out of 5

POSTED: | BY: Stacey L.

ASPCA Pet Health Insurance customer…

ASPCA Pet Health Insurance customer service representatives are phenomenal. They are professional, knowledgeable about the services provided, and always willing to patiently answer all of my questions whenever I call. We recently had to file our first claim, and the process was very easy.
4

out of 5

POSTED: | BY: Dennis Guilfoyle

You take your time to resolve claims…

You take your time to resolve claims but your resolution in fair.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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