ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,065

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Debra TravisGeorgianna

I have found the service provided by…

I have found the service provided by ASPCA Pet Insurance to be exemplary. It was recommended to me by a person in my veterinary office & they definitely gave me good information. The rates are the most reasonable around & the coverage is great.
5

out of 5

POSTED: | BY: Cheryl C

Existing policy for 6 months... Very Satisfied

I have had ASPCA Pet insurance for 6 months now and have been very satisfied with it. I like how they do direct deposit in to your checking account so it is available quickly and I can write a check to pay my credit card bill that I originally charged my vet bill on. Thank you
5

out of 5

POSTED: | BY: Jillian Salisbury

Amazingly easy

I am both a veterinarian and a customer. My own dog needed to see a specialist and the claim was handled with ease. I am beyond thrilled.
5

out of 5

POSTED: | BY: Elisa W.

They (ASPCA) was there for us espically at a very important time.

My dog Lucy was diagnose with a tumor in the beginning of Feb. and they (ASPCA) was there every step for us.
5

out of 5

POSTED: | BY: Deb

First claim only a few months in

I've only had this insurance a few months but had to file my first claim. I called a few times with a lot of questions and everyone that I talked to was really helpful and friendly. I honestly expected to get the grumpy tech support since I was trying to submit a claim. With most companies you only talk to pleasant people when you're buying something. I was really surprised how great everyone was. It took about 2 weeks for the claim to be reviewed and they did have trouble getting info they needed from my vet but they sent me an email explaining that. I got their fax number, called my vet, and they sent them what they needed. It was fast after that. They were more than fair. I have a long hair dachshund and my major reason for having insurance was just in case he ever developed IVDD. You never really know how good your insurance is until you use it and this experience has made me much more confident that I made the right choice.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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