ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,064

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Marilyn Nastari

I tried to add another puppy to my…

I tried to add another puppy to my Chief’s plan, but I must have been overtired cause I could not figure it out! I called CS and spoke to Rob. He was extremely patient with me and he went step by step for me! By the time we hung up, Rob successfully wrote both my dogs up for ASPCA Pet Insurance! Great company to deal with! Marilyn Nastari
5

out of 5

POSTED: | BY: Michael

Peace of mind

Very easy to sign up. Great pricing for excellent coverage. Peace of mind is invaluable
4

out of 5

POSTED: | BY: Veronika P.

Good customer service but extremely long wait on call…

Once I got through to the customer service representative, she was knowledgeable and courteous and was able to answer all my questions. The problem was getting through. First time I called, I was on hold over an hour. Then I requested automatic call back. That took another couple hours for them to return my call. Of course when they called, I missed it. I had to repeat the cycle the next day.
5

out of 5

POSTED: | BY: SunshineNH

Top Notch Customer Service

Travis called and we talked about the insurance plan I purchased for our kitten. So glad I got all the answers to my questions.
5

out of 5

POSTED: | BY: Michelle Huff

I was very impressed that someone from…

I was very impressed that someone from ASPCA called to introduce themself and welcome Callie & myself to your Insurance Company. I will be moving into our new home in a couple weeks after I close and this was a very seamless and easy process. It is the first time I ever had purchased Pet Insurance and I was very happy that this has been such a great experience!! Now to get my girl a great Veterinarian to take care of my Fur Baby Callie. Thanks for taking good care of us to start a warm welcome to our new experience with Pet Insurance. Callie & her Momma (Michelle)

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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