5
out of 5
POSTED: | BY: Alexandra
Alright, still worth it though
While I do wish that they raised their coverage costs for my area, the claim process was quick and satisfactory. My only gripe is that when my pet needed emergency surgery, they said they cover up to $3,000 per incident. However, once they went through the itemized bill, there were a number of list items that are flat out not covered. In addition, some of the line items were considered above average price, and only received reimbursement for a portion. All in, the surgery cost around $4,000 and I received $2,400. I will give them significant credit for excellent customer service and a speedy and painless claims process.