ASPCA | Pet Insurance Review

I have two kitties insured through ASPCA pet insurance and I could not be happier. We have had to make three claims for one of our cats and each time ASPCA has made the process efficient and easy. We have always received a sizable return for our expenses and the claims are always followed by a check-up call from an ASPCA agent, to make sure he is doing better and to ensure we are satisfied with their service. I always recommend to my pet parent friends that they get ASPCA pet insurance because it has been a huge financial lifesaver in emergency situations. As our cats age, I have no doubts we will up our insurance to a higher level with more coverage, just because ASPCA has been so wonderful. Their customer service team is always polite and I love hearing a dog bark in the background while I'm on the phone with them - you are working with animal lovers when you're working with ASPCA!

ASCPA is the most caring and understanding insurance company you could ever hope to have for your pet. They are so understanding and easy to talk too. They really care about your pet. I highly recommend them to anyone who has a pet. ASCPA does really care. I can't say enough about them. Everytime I have ever contacted them everyone has been so wonderful to work and talk too. They are the BEST!!!!!!!

I Purchased this policy about 6mo ago with level 3 care (silver plan)and I elected the option for routine wellness care. I took my dog into the vet for his yearly exam and while at the exam the vet found that he had an ear infection. She treated the ear infection and did his yearly visited and gave his yearly vaccinations. When I submitted the claim to ASPCA they accepted the claim but filed the visit as under illness visit including the yearly exam. Which then get put towards your deductible (mine plan had $100 deductible) They filed no part of the exam under routine wellness even though that's all he went for. I was expecting they would have paid for the visit and yearly vaccinations and they treatment of the ear would have gone to the deductible but not the case. So my for my $192.00 claim I received $15.00. The claim also took over 1 month to complete. This plan is a total ripoff and this company will find any way they can to keep their money. Your better off to save the money monthly in a savings account.

Had Yukon Jack in for his wellness check at the end of April, during the exam it was discovered he had a small growth on his eyelid. Surgery was scheduled for the beginning of May. All went well, however Yukon pulled a stitch out and had to be re-sutured. My three claims were processed quickly and the money was deposited directly into my account. Great service, was contacted several time to see how Yukon was doing and could they do anything more to help.

My cat, Rusty, had a urinary blockage. The insurance covered the majority of the expense. The best part was that they called to follow-up on how Rusty was doing. They called twice. I was very pleasantly surprised. Rusty is fine!