ASPCA | Pet Insurance Review

I have three cats now and all are on the Accident, illnes plan. I have had two cats in the past that were on it as well. I have always had great service and quick claim turn around. Everything is explained well and good coverage.

Speaking from experience, do not purchase pet insurance just for coverage of a major accidents. This was the original reason we took out pet insurance for our dog. It has turnied out to be one of the best decisions we ever made due to the fact that our dog has had so many minor problems that have worsened to major ones. It started out with an infection of his paw and escalated into an infection throughout his whole body. Our insurance with ASPCA has been with us through it all and continues to support us with its financial support of getting our dog well. It will definitely be the insurance we purchace in the years to come. Thank you! Bob and Julie Birch

I had this insurance for three years with no claims, but when my dog developed unresolved diarrhea, weight loss and anxiety I had my vet examine her. He diagnosed colitis and prescribed an oral paste for the diarrhea, anxiety meds to calm her from the cramping and diarrhea, and a prescription probiotic food additive to allow her gut to absorb her food. The prescription dog food was expensive, but I did accept that as my expense to help her calm her gi system down-- but the insurance would not pay for the paste for diarrhea (really???) or for the anxiety prescription (did the colitis cause the anxiety, or vice-versa?), nor did they pay for the prescribed probiotic needed to help her gut calm down and absorb the food. This is not something I can buy over-the-counter, it was a prescription by her vet. I trust that my vet has the medical training to know what was needed, and she has resolved the episode of diarrhea. I cancelled my subscription to this non-insurance-I'm better off to put that monthly fee aside each month and pay for veterinary bills on my own.

We have had two emergency situations with our retriever. Hartville followed through on both claims. We received reimbursement quickly with very little effort. I would recommend Hartville Pet Insurance to everyone!!!

Sofia had to have several blood and urine tests to determine that she does have Cushing. I submitted the claims which were handled quickly and the checks arrived in the mail promptly.My only negative thing about the way the claims are handled is that it may seem that in NYC, where I live, the cost of those tests are higher than the allowance set by Petshealth Care Plan. So it was a bit costly for us. Otherwise, the phone people were very helpful, polity and caring.