ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,059

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Savannah

Great, caring service!

My Lulu is a sensitive one. Her belly has always been sensitive and about a month ago she got really sick. I had to take her to the emergency vet in the middle of the night and it took nearly a month and 4 sizeable claims to get her back to her old self. ASPCA has not only paid out a significant amount, they have called to check on Lulu to make sure she was feeling better--and it never felt as though they were calling to ask if she was feeling better so they could stop paying out claims! It felt like they were genuinely interested in her wellbeing. I tell everyone I know with a pet about my ASPCA Heath Insurance and always recommend they at least look into it. You just never know and when you need it, it's a huge help and worth the quarterly investment!
5

out of 5

POSTED: | BY: Daniel A.

Terrific Support

Our Bichon Frise-Poodle Mix dog, Max experienced a tear in his cruciator tendon and Miniscus as well as an out of joint knee cap during a hop up to our couch! We had him diagnosed with x-rays and referred for orthopedic surgery within about a week. ASPCA Pet Insurance handled the claim very rapidly and paid an excellent amount of reimbursement. They showed true concern for Max and for us. I can not thank them enough for their terrific support. After having this kind of coverage from pet insurance, I can not imagine having a pet without it!
5

out of 5

POSTED: | BY: Aubrey

Very helpful. Very Happy.

ASPCA Pet Insurance is very quick to respond and very helpful with any questions I may have. I have had no issues with submitting claims and receiving reimbursement. The website is easy to navigate.
5

out of 5

POSTED: | BY: Sheila Bernstein

Peace of mind

My policy covered end-of-life expenses for my 16-year-old fur-baby last year. I now have a 10-year-old rescue who's is covered by ASPCA insurance. I continue to be very satisfied with the service of this company. I appreciate the communication regarding status of a claim.
1

out of 5

POSTED: | BY: Tom Hutchins

Policy coverage and price increase

DiNozzo's policy jumped from $600 to $800 in one year!!! And then we have an issue with him bleeding from the rectum which started at the middle of July. We was unhappy with Banfield Pet Hospital's results so we went to Metropolitan Pet Hospital in November because DiNozzo wasn't getting better. Now ASPCA insurance will not cover the medical because they consider his condition pre-existing!!! We are considering dropping this policy!!!

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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