5
out of 5
POSTED: | BY: Mary Alice Molgard
ASPCA Pet Health Insurance personnel are fantastic!
I've had nothing but great experiences with ASPCA Pet Health Insurance personnel, in both good times and bad. I had injury insurance on my cat Scotty, who had some pre-existing health conditions when I joined the company. I never had to use the insurance, but when Scotty died last August and I informed the CSR, I was treated with such kindness and compassion. The individual, whose name I don't remember, was genuine in expressing sympathy, and I received credit on my premium within a few short days. A week or so later, I received a condolence note, again sympathetic and genuine. I was touched, and the note is tucked away with other messages I received from friends and family. So that wonderful experience has brought me back, now that I have two beautiful new kittens to keep me on my toes!
Sassenach and Sable are strong and healthy, and I hope never to have to use your services. But I know that if that situation arises, ASPCA will be there to provide the care and protection my kittens are entitled to.
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