ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,095

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Amy

Great service

I had a great experience with this insurance the first time I used it. I don't have preventative, only illness and injury, and I took my cat in for a dental cleaning and ended up having to remove three teeth due to resorptive lesions. I figured they would probably pay on the unexpected costs and leave the rest, but they processed the entire bill! It was a huge help. I hope I don't need it again anytime soon but I'm glad to have it!
5

out of 5

POSTED: | BY: Harriet

Lengthy complicated claims handled easily and payments reasonable

Over many months, my little dog saw several different vets, specialists, and some alternative practitioners. I submitted about 8 claims so far and there will be more to come, all for the same issue, and these crossed over one claim year and into the next. The ASPCA phone app, and a very patient person on the phone at ASPCA who walked me through the procedure, made it fairly fast and easy to submit all the claims. The explanation of benefits forms returned to me (via email) were clear and easy to understand, and the reimbursements made were reasonable. Thank you ASPCA!
5

out of 5

POSTED: | BY: Donna

I’m always able to get the best care possible for my fur baby.

I never have to hesitate getting medical treatment for my dog. My fur baby that passed away this past June due to brain cancer received the best treatment we could get for her. It cost thousands and ASPCA reimbursed without any questions and hesitation. I know I could never get better pet insurance.
2

out of 5

POSTED: | BY: Michael Alcorn

Signing up for the insurance was easy &…

Signing up for the insurance was easy & monthly premiums are deducted from my checking account promptly on the due date. ASPCA Pet Insurance seems to pride themselves as to "fast" claim processing which is very important to me with any insurance company. Well I filed a simple Wellness Claim with requested documentation over 1 month ago & payment has not yet been issued. It's not like they have to research the claim as they have a specific reimbursement schedule for wellness. I insure my three pets through three different companies & ASPCA is hands down the worst when it comes to claims processing!! If you expect decent turnaround time on your claims I recommend you stay away for this company.
3

out of 5

POSTED: | BY: NJMom of kitty

Just started the insurance

Just started the insurance, haven't used it yet, but I keep getting these remainders to review and score it. So let's start with an "average".

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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