5
out of 5
POSTED: | BY: Elaine
Wonderful, compassionate service personnel
I’m fortunate that my 110 pound dog is generally quite healthy. But when those other times happen...it is great to know that ASPCA pet Insurance is there to help with the bills. On the most recent claim my dog had a stomach virus that just wouldn’t go away. The vet needed to run some tests and prescribe medication and see him for a recheck. Fortunately, Bailey has recovered and is doing fine AND the pet insurance reimbursed me fairly. They even called a few weeks later to see how both of us were doing! Five years ago he inhaled an acorn that lodged in his trachea. We almost lost him because neither the regular vet or the emergency vet could get it out. Our pup was in critical condition being kept alive by machines until a specialist was able to remove the acorn after several attempts. Bailey fully recovered and ASPCA pet insurance came through to keep this $6,200 bill from being such a big financial hit for us. And yes, they followed up a couple of times to check on his progress and to see if they could be of any help! The service reps are professional, kind, caring and supportive.