ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,095

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lori

Caring staff and quick reimbursements

They care about my pet. They always ask how he is doing. The process to file claims is quick and easy. Reimbursements are usually paid out in 2-3 weeks. I’ve never had a problem. When they are super busy it can take up to six weeks but that’s only happened one time .
5

out of 5

POSTED: | BY: Gabrielle

Sara and Mindy were both extremely…

Sara and Mindy were both extremely helpful and knowledgeable! They saved us money and found us better coverage than before. We are very pleased!
5

out of 5

POSTED: | BY: Claire

I would leave it as is

aspca pet insurance is great the most recent claim took a little longer than usual but otherwise claims are taken care of promptly
5

out of 5

POSTED: | BY: Aria

Thank you ASPCA for covering our claims!

My 8 year old Himalayan cat Winslow had a second bout of bladder stones. This time around it occurred on a holiday weekend, meaning that the emergency hospital we brought him to was unable to provide the surgery he needed until well after the holiday. They were able to unblock him with a catheter, and then we had to drive him to another hospital (2.5 hours away) for surgery. I ended up submitting claims from multiple hospitals for multiple procedures. I was delighted when I received reimbursement for these claims about 6 weeks later.... I expected it to take much longer, and wasn't even sure how much would be covered. I'm very pleased with the quick turnaround and reimbursement rate. Thank you!
5

out of 5

POSTED: | BY: Stephanie

Easy claim process, highly recommend!

This is my first time buying and using pet insurance. The company made the process. WIth a few clicks I was able to get paid.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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