ASPCA | Pet Insurance Review

I'm very pleased so far with my interactions with this insurence company, although I was a little dissapointed the claims took longer than expected, almost 7 weeks. Your customer service reps are outstanding. I talked to three different people in two days,(Sherry, Tory and Sharon, I believe) and they were all very kind, personal and helpful. People like them make it a joy to do business with and I think they may need a raise or a nice holiday bonus. How am I doing ladies? I really did enjoy talking with each of these ladies.

Best overall and perfect customer service!

I have had the ASPCA pet insurance for the past several years now and I find it helpful in respect of making sure I take my pets into the vet whether for routine visits or the occasional illness visit. Things have become more and more expensive these days and pet care is no different. Its nice to know that within a reasonable amount of time a good percentage of the bill will be reimbursed, making pet care affordable and helping my companion stay healthy!

Recently, my older Bichon had two emergencies, one of which required unexpected surgery. Dog surgeries aren't cheap. And this came out of the blue. I submitted my dog's medical receipts, and ASPCA Insurance sent me a very nice check to cover a portion. Then my dog partially tore an ACL. More vet expenses and another helping hand from ASPCA health insurance. At one time I wouldn't have considered the expense of pet insurance worth it. But after going through this year in particular with unusual vet bills popping up, it was a relief to have pet insurance, and ASPCA is excellent in responding. Worth the insurance fees to have the help when you're suddenly hit with an unexpected bill.

This has been well worth the investment for us. Our cat had extensive medical issues in his first year of life and ASPCA has been a pleasure to work with.