ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,095

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jennifer E

My experience with ASPCA pet insurance…

My experience with ASPCA pet insurance has been fantastic. After going through two major medical problems with our cat, ASPCA has been tremendous in helping us mitigate those costs. Completely and absolutely worth it.
5

out of 5

POSTED: | BY: Aracely Valadez

Very helpful

Very helpful. The plans are reasonable, affordable, and have saved me thousands in vet costs for my 2 dogs.
5

out of 5

POSTED: | BY: Philip

Efficient

First claim/s. The app is easy to use. Claim was processed in a couple of weeks and amount paid directly into my account. Very impressed with the whole process. Definitely recommend
5

out of 5

POSTED: | BY: Brooke

ASPCA Exceeds My Expectations!

ASPCA truly has exceeded my expectations. I have never purchased pet insurance before, but as my dog turned 7 this year, I figured it was a good idea to look into it and take the plunge. Sadly, my dog had a random seizure a few weeks ago, so I submitted a claim for her ER vet bill. It was super easy to submit the claim via the mobile phone app, and I was shocked at how quickly my claim was processed and paid out to me! If only all human insurance companies were like ASPCA! I am also grateful for the follow up phone call to check on my dog, and make sure I was satisfied with the service. Thank you ASPCA!!!
2

out of 5

POSTED: | BY: Rita Schineis

Don't hold your breath waiting to get paid.

For what I pay every month for 3 dogs, one would think they would be more expedient when it comes to paying a claim. They are very quick and prompt when it comes to getting their money but when YOU want to get paid, it takes them forever! My last 3 claims have taken over 2 weeks to pay out and the one that is currently "processing" will hit 2 weeks since submission on 11/19/18. It's absolutely absurd that a claim should take that long, especially when I've submitted all the documents!

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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