ASPCA | Pet Insurance Review

Representatives are extremely friendly and helpful with any questions. This is the first time I purchased insurance for my fur babies. Highly recommend.

The staff that has helped me so far has been very nice but the turn around time for reimbursement on claims is excessive compared to other companies. Every claim I have made required a follow up call 4 to 5 weeks after submission to see what the hold up is. Once I call they are usually paid within an additional week.

Claim process was easy, it was processed and paid quickly

My claim was easy to file and my refund arrived in a timely manner.

Over the course of nearly 15 years, our family expanded to include a wonderful Cockapoo dog named Mollie. As a puppy and as an adult dog, she did everything with the family, including long walks with her parents, hanging out at the pool in the summer, offering to taste test anything that came off the BBQ grill, and vacationing in Cape May with the entire family. We decided early on that we never wanted to make serious medical decisions about our pet based on economics, so we took out an insurance policy with ASPCA. She had a long and happy life, thanks to healthy living and the special caring exhibited by ASPCA, through efficient claim reviews and more often that not, expedient reimbursement of medical claims related to illnesses and/or necessary treatments. Mollie's life would not have been as robust without the "financial caring" shown by the ASPCA organization. In her memory, we thank you.