ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,095

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Colleen McLain

Great Customer Service

I had a claim submitted and there was a question regarding one of the items on the bill. The girl who was helping me in customer service took the time to explain the problem and helped me resolve it with my vet. She followed up at least twice with me to make sure I understood what needed to be done in order to get that charged paid by my policy.
5

out of 5

POSTED: | BY: keith

I've had since my dog was a puppy

I've had since my dog was a puppy. Always a pleasure to call with out a hassle. Always quick turnaround to get payment. Plus some of the policy helps other dogs.
5

out of 5

POSTED: | BY: J. Wood

Aspca insurance has been a lifesaver…

Aspca insurance has been a lifesaver for me and my pet. The insurance has been covering her recent illness and the customer service personnel have been very supportive. This was the best investment I have ever made.
5

out of 5

POSTED: | BY: H.Lancto

When I have needed to contact them

When I have needed to contact them, the customer service is excellent, friendly, resolves my issue. They process my claims in a very timely fashion.
4

out of 5

POSTED: | BY: Sarah L.

I have had ASPCA Pet Health Insurance…

I have had ASPCA Pet Health Insurance for over 2 years now. I have the very awesome, but expensive English Bulldog so yes indeed I submit my share of claims. They are pretty quick in turning around my claims and paying out. Like any insurance company they do try to find ways they feel they should not pay but for the most part are pretty easy to deal with. I do everything online...even when I have questions.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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