ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,064

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Janis Carreiro

Fast, service, no questions asked, no threats of raising rates due to claim.

This was my first claim and I was skeptical that they would pay the claim without a lot of back and forth with me and my Vet. I was wrong. They paid the claim within a few days in full accordance with the policy. No questions, no hassle.
5

out of 5

POSTED: | BY: Sarah Price

ASPCA Pet Health Insurance is reliable…

ASPCA Pet Health Insurance is reliable and timely. Their customer service representatives are friendly, patient, and incredibly helpful!
5

out of 5

POSTED: | BY: Destiny

Amazing insurance packages and great…

Amazing!! I love the insurance packages and great client service reps, the process is simple and easy to file a claim, all from the app! I recommend to anyone who has a pet!
5

out of 5

POSTED: | BY: Gabriel Gelman

I have a 6.5 year old french bulldog…

I have a 6.5 year old french bulldog who was insured by Nationwide through my job's old benefit offering. When they switched to new medical plan, they were no longer a partner with Nationwide so I was on a new hunt for pet insurance for my pup. I did extensive research and decided to go with ASPCA. My dog has been healthy most of her life, with only minor issues such as allergies...however, as soon as I switched over to this insurance, we started having a few medical issues with her which at first seemed like scary health scares. Let's just say in my first 3 months of ASPCA, we had over $1,500 of vet bills from emergency visits. ASPCA was very quick to review and approve all claims. I was honestly, shocked. I was sure they would give us issues since we've only been on the plan for a few months, but they didn't...at all. I uploaded all of our bills, posted all the explanations and all of my claims were processed between 1-2 weeks. I have heard horror stories about insurance companies denying coverage for a multitude of crazy reasons and as nervous as I was about ASCPA, I couldn't be happier about my choice. I am hoping that they will continue providing the level of support as they have these last few months, for the rest of my dog's life. I should also add that for a 6.5 year old french bulldog, her plan is comparable in price (note- it's not cheap, but neither is any other company for a middle aged pure bred dog( to some of the more expensive insurance companies, but she gets much more coverage through ASPCA for what I pay than with any of the other competitors. ASPCA also does not consider a condition preexisting if the animal hasn't shown symptoms of it in 6+ months, which is unheard of in this industry.
5

out of 5

POSTED: | BY: Melinda

They have done great by us so far

They have done great by us so far. Even though we are recently new to the program.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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