ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,095

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Nancy

I received prompt service after submitting my claim online.

I received reimbursement within a week of submitting my claim for my dog’s CCL surgery. Submitting online was very easy. A follow-up call asking about Colby and the insurance service was appreciated. The representative appeared to be genuinely interested in Colby’s progress. I have been a customer for 10 years and have always received this level of care with each claim I have submitted. I would not go without Pet Insurance.
5

out of 5

POSTED: | BY: Heather

Very helpful

The customer service has been very helpful when I had to really start using the insurance for my dog that was recently diagnosed with cancer, had to have an amputation, and now has a few other medical issues that she needs medication for.
5

out of 5

POSTED: | BY: Kim

Knowledgeable, kind customer service team!

The staff at ASPCA is always great. I love that every time I call they ask how my pet is doing. They always answer all my questions and I have a lot! The claims are easy to submit and you get reimbursed quickly. I highly recommend them to anyone looking a great, knowledgeable company that really cares about your pets.
5

out of 5

POSTED: | BY: Mary

Great caring company

We have had aspca pet insurance for many years. We are extremely happy with the service and the professionalism and friendliness of the staff any time I have to call . We recommend it to everyone.
5

out of 5

POSTED: | BY: Mackie

ASPCA pet insurance is definitely the right choice!

This company is wonderful! Their coverage is outstanding and it is very easy to file a claim. The personal service I have received from ASPCA Is absolutely the best. They are fast and courteous, personally check in on your pet with you, and I even got a get well card in the mail last week for my dog.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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