AKC | Pet Insurance Review

Wonderful service always

I would recommend checking several other companies before going with AKC insurance. I used AKC for about a year before ending my contract. They covered absolutely nothing. Any labs that were done, AKC said it was a pre-existing condition and wouldn't cover costs. It would be cheaper to save a little every month on your own to cover unexpected costs that way. Our labrador was having some hair thinning on his flanks and the vet recommended a thyroid test. AKC wouldn't cover any of the visit or laboratory costs because they said he has a pre-existing condition (overweight). However, we drew the labs due to symptoms: weight gain, thinning of fur. I would check with other companies on how they handle labs and what they consider "pre-existing."

Bryce was informative without being a pushy salesperson. He answered my questions and put up with my interruptions with professionalism and kindness. Well done. Thank you.

We recently adopted a pure bred Mainecoon kitten. Bowdoin was microchipped when we got him. When we registered as the new owners we were given the opportunity to sign up for a 30 day pet insurance policy while we considered what type of insurance we wanted to select for his coverage. A couple of days ago we called to firm up our coverage. We were assisted on both occasions by an exceptional representative named Chelsea. Chelsea was very knowledgeable about all of the options available to us and the advantages/disadvantages of each. She was thorough, answered all of our questions (some twice because I'm not always quick on the uptake), very patient and has great people skills. Chelsea recommended a policy configuration that met both our budget and our coverage desires. All of our dealings with the company so far have been exceptional. There was no pressure to purchase, no comeons, nothing but facts that we needed and some we didn't even know to ask about. Thank you Chelsea. Now we hope we never have to use the insurance!

She was very kind and helpful. In fact, she told me that I could reinstate the insurance within 90 days because I mentioned the Covid virus as the reason I had to cancel. I appreciate that!