AKC | Pet Insurance Review

4.5

out of 5

Number of reviews 1,798

AKC Pet Insurance, administered by PetPartners, Inc., provides comprehensive, affordable pet insurance across all 50 states, and has served as the exclusive pet insurance provider for the American Kennel Club since 2003. Learn more about AKC’s pet insurance plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2

out of 5

POSTED: | BY: Diana

Frustrating and Costly

We started with AKC Insurance when our dog was a pup. Premiums were reasonable, just over $30 a month for sick coverage only. Around age 3-4 she had some health issues and claims that were covered reasonably, though never near what we were paying the vets in a metro area. Even though our dog had very few claims after that and was quite healthy, the rates more than doubled when she turned 7, then doubled again at age 10 (AKC told us this is normal), and finally increased to over $2,000 this past March (and this does NOT include wellness care!!). Everyone else we've talked to with pet insurance is shocked at what we are paying. Since our dog has been quite healthy for most of her life, we considered dropping the insurance this year just before she turned 12. In May she developed a neurological condition and we were glad we still had insurance, however, it recently took four months for $3,500 in costs to be processed and paid at just over $2,000. Because of the number of calls, faxes and communications required of my vet to process the claims, my vet has had to charge us separately for her administrative time. She believes the insurance company seem to be trying to avoid or delay paying on claims. And she finds AKC to be the most difficult insurance company to deal with. Furthermore, we've discovered that any condition a pet has is limited to a $3,000 lifetime incidence limit!! Be sure to read the fine print in the policy. There are many exclusions and limits that you wouldn't expect. Premiums are going up and coverage is going down. And the claims process has become quite time consuming and frustrating.
5

out of 5

POSTED: | BY: Becky

Absolutely the best customer service every time!!

We have two 7 1/2 month old Yorkies and have had Wellness Insurance for them since the day we got them. Its has been such a big help!! Reimbursements come back so quickly after the claim is filed and when something is not covered They have an explanation of benefits that reminds you of your coverage. I've had to call several times for different reason and I've never had to deal with anyone giving attitude or getting frustrated when I ask questions even if they seem silly. I forgot to update my Debit card info with them when I received a new one. I received an email and called immediately to update, even then they were completely understanding and helpful!
5

out of 5

POSTED: | BY: manou

AKC is not only an insurance company, they care

To all pet owners we would recommend getting AKC insurance. We have been very please the way everything was taking care off by AKC. They sent us a card when our pup was sick and many of our bills were reduced after our pup's passing. Thank again for caring
5

out of 5

POSTED: | BY: Elena

Wonderful Customer Service

I had some questions about what is covered on my policy, the specialist was very nice in answering all my questions and understood my concerns.
5

out of 5

POSTED: | BY: Diane

Discount for extra dogs -- this is good

I have AKC Pet Insurance for my 8 yr. old German Shepherd Dog and we're getting a puppy. I contacted PetPartners to see if there was a discount for extra pets. There is. My puppy is now covered. I've had this insurance for 8 years and I am very satisfied. It gets more expensive as the pet ages, but the coverage really is very good. I have a wellness plan that covers routine care as well as illnesses.

Monthly Cost

$5 – $90 depending on coverage options chosen.

Coverage

You have a co-pay of 20% after your annual deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Per incident limit of $1,500 – $8,000 and annual limits of $3,000 – $16,000 depending on your chosen plan.

Deductible

Choose from $100 – $1,000 annual deductible.

Age Limits

Pets must be at least 8 weeks old to enroll with no upper age limit. Coverage options available for senior pets.

Waiting Period

Coverage goes into effect one day after enrollment. There is a 5-day wait period for accident claims and 14-day wait period for illness claims. AKC Pet Insurance provides 30 days of accident and illness insurance coverage included with AKC registration for newly registered puppies.

Exclusions

Pre-existing conditions are not covered. Customizable plans allow you to add-on coverage for inherited and congenital conditions, exam fees and wellness care. Cancer coverage included in base accident and illness plan.
As one of the first pet insurance providers in the United States, AKC Pet Insurance, administered by PetPartners, Inc., provides comprehensive, affordable pet insurance across all 50 states. Since 2003, AKC Pet Insurance has served as the exclusive pet insurance provider for the American Kennel Club, and helps dog and puppy owners keep their pets safe and healthy. AKC Pet Insurance’s customizable plans allow pet owners to choose their coverage, deductible and coverage limits to create a plan that meets their individual needs and budget.

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