Affordable Animal Emergency Clinic

Winnie Wong

Oh man, where’s the zero-star option? Brought my cat in for bite wounds. Waiting an hour in the car before getting seen. The vet assistant quickly took my cat to the back. Came back and said they couldn’t examine him because he was getting aggressive. I asked the Vet to take him inside the room so I could hold him still. Then the Vet quickly said he needed to get anesthesia. He only took a quick look for 3 seconds and told me he needed anesthesia. My cat ate within the last 12 hours and it will put him at risk. But the Vet said it’s not a problem and won’t be in surgery for another few hours. I put my family member on the phone for advice and the Vet quickly said “I don’t have time to talk to multiple family members”. Very unprofessional and showed extremely little compassion for the patient. Not to mention, the Vet assistant (blond, chubby one with glasses) gave me a middle finger. Geez, why would I want my pet to be seen in such horrible pet hospital? Yep, I packed up and left right away. Before I left, the Vet said “let me give you this intake form because you don’t know anything”. Well, what I know is that you are a mediocre vet who wants to cut corner for pet care. If you are looking for a vet hospital, I hope this review provided some insights. Save yourself some time and go elsewhere.

Sep 8, 2023

Elliot Prkut

Absolutely do NOT take your animals here. My pup has not been the same since her visit to this clinic!! She is lethargic, refuses to eat, and won't come when we call her. My 65lb boxer-lab cut her paw pretty bad and her normal vet recommended that I take her to an emergency vet for surgery. AAEC did not display any type of urgency (we waited 20+ minutes for someone to return every time after walking out of the room). The floors were not clean and ants were everywhere. They did not treat my pup with care despite me expressing that she is nervous at the vet. The vet tech pulled on the leash as my pup tried clawing her way back into our room, even with a split-open paw. The vet spoke in a monotone voice and did not look up from his clipboard as he told us he would need to keep my pup over night. We denied their services and asked for the paw to be cleaned and wrapped. We intend to go somewhere cleaner with people that showed more care. They kept my pup in the back for over an hour, and charged us $400 for unneeded medication (injected and pill form). Each vet tech that spoke with us (3 separate ones), was unable to explain the reasoning for their recommendations which was another reason for our resistance to their services.

Sep 17, 2023

RR

After a panicked drive from Tacoma to Auburn because my dog had choked on some bone, she was kept overnight and x-rayed. No one bothered to sedate and look inside her throat-despite seeing a bone on the x-ray! This bone piece was removed by my regular vet (shout out to Pet Clinic of Kent) from her throat. Right where the x-ray taken two days earlier showed it to be. I paid over $600 to be sent home with a dog still choking on a large piece of bone. Not only would I encourage folks to not bring your dogs here, I want my money back. I had to pay my vet just as much money but he actually did something and my dog was in lots of unnecessary pain for two days.

Jun 3, 2023

Megan Duran

Took my dog here as she was cut on her paw by a cat and it was pretty deep and knew she needed stitches. waited in my car for 2 hours with my dog waiting to be brought in and had to call to see what the wait was as I believe they just forgot about us. then another 2 hours just for the vet to call me and accuse me that there is no way a cat did this (even though we watched it happen ) also refused to believe that it just happened and it must of happened the day before as it was already showing infection. They said they couldn’t do it today and kept her overnight to do the procedure and when I called the next morning to pick her up the vet again laughed and said “there is no way a cat did this unless you have a mountain lion, but whatever”. Very unprofessional and accusatory that something else must of happened to her paw as if I had done something to her. Charged almost 1000.00 and was treated horribly. I only went here as it was a Sunday and her normal vet was closed and limited on options. Will never go here again and would recommend no one take their pets here.

Sep 19, 2023

Leisa Francis

Dont take the chance, even if it is a weekend! Vet tech was not caring, gentle or compassionate. She took my dog from me (he's a rescued 5 lb petrified, and very insecure boy). They didn't know my name when they called me. For $400, all they did was give him morphine and charcoal to make him vomit (didn't bother to even clean that off of him). I feel I could've done that myself. We were sent home and was told to watch him ??? and would need to seek vet care if he wasn't behaving normally ??? I'm lost as to why that kind of money for sure. The vet who called me back was short with me as well. If they can't take time for the proper care of these fur babies (just an animal to them it seemed)? They need to shut the door.

Aug 20, 2023