Auburn Veterinary Hospital Inc

Tracy Aldridge

It’s a veterinarians job to care for their patients. To recommend and run the proper tests. Listen to their client when they explain what symptoms are occurring and come up with a treatment plan moving forward. I have been taking my cats here for years and I believed they were receiving proper care the whole time. It has recently come to my attention that one of my cats that is hyperthyroid and has a history of pancreatitis has had the bare minimum of care. I brought my cat in last week for an emergency appointment since he had been vomiting, lethargic and has been rapidly losing weight. Doctor opted to do a thyroid blood test, ultimately changing the dosage of his thyroid medication and giving him a solensia injection. He did not do a full bloodwork panel. In fact there was no conversation about there being a potentially different issue going on with my cat. His conversation with me that the thyroid levels are within range and to just let him know if my cat keeps vomiting. He did not run additional tests, he did not question how the good test results would correlate to weight loss, vomiting and lethargy. I called back into the clinic 5 days later, explaining that my cat was declining even further. They informed me that it was “moving day” for their upcoming Grand Opening of their newly remodeled clinic. They offered me an appointment the following week. I then informed them, that I felt he needed to be seen asap. They referred me to an emergency clinic. I rushed my cat to the emergency clinic with what I perceived to be labored breathing. He was immediately placed in an oxygen chamber. In the Doctors words it was “end of life” breathing. His diagnosis was that my cat was severely dehydrated, extremely underweight, and his abdomen was clearly distended. When I told him my cat had been examined 5 days prior, he was very surprised. For two days, bloodwork, radiographs and fluids were the treatment plan, as well as plural effusion(pulling some of the fluid out of his abdomen) I had to wait through the holiday weekend to get my cat an ultrasound. The ultrasound results revealed that my cat has late stage cancer, and has fluid in his lungs and abdomen. The doctor located a mass within moments of touching my cat and couldn’t believe no other Doctor had mentioned it before. They stated that he was severely dehydrated. Another thing our doctor at this clinic did not mention. It makes me sick to know that I put my pets care in the hands of a vet that didn’t communicate other possible reasons for his symptoms. Didn’t offer me additional treatment or tests. In fact it appears he did not do a thorough examination of my pet when I brought him in just days before he passed away. This clinic has failed in so many ways. Failed to listen to my concerns, failed to thoroughly examine my cat over the several visits in in the last few months, failed to make proper diagnosis and recommendations. In conclusion, due to the delay in diagnosis my pets suffering was prolonged. Given the diagnosis, our only option was to have our pet put to rest. Had my pet been diagnosed in the early stages of his disease, when the decline was first noted (weight loss, frequent colds, vomiting) we could have explored all available options and made an informed decision.

Jul 9, 2023

TMarie Prescott

Dr. Schneider was amazing. Gave me the time I needed to ask questions and share information to come up with a plan for my cat. He is truly knowledgeable and still compassionate and professional. Recommend this veterinary hospital highly.

May 1, 2023

K Mart

Truly the best vet we have ever had. Both doctors are very kind and thorough. They take time to answer any questions I have and just show so much care for our cat whenever he is there. The entire staff is also equally caring and friendly. I highly recommend this place to anyone!

May 24, 2023

Marjorie Fristo

Boarded my dog when I had to leave town. Took excellent care of her. But she was happy to go

Aug 12, 2023

Barbara Juan

Took my new baby Finn for a well puppy check and shots. Dr. Jow and his staff were wonderful . My grand daughter Shyann recommended them. Very informative took the time to answer all questions. I highly recommend them.

Apr 8, 2022