Banfield Pet Hospital

2.9 (176 reviews)
6100 Arlington Blvd, Falls Church, VA 22044, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday Closed Sunday 9:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,235
4.9 Embrace 19,981
4.9 Fetch 5,931
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,381
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,330
4.8 Nationwide 25,728
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,364
4.8 Prudent Pet 2,870
4.7 Pumpkin 3,558
4.6 Spot 11,609
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

2.9

176 reviews

They are heartless and never answer the phones. My dog had to be put down and it took them 2 days to call me back. They will not cancel my contract even though my dog passed. When I called corporate I was coldly told I should read the contract. I will have to have a painful reminder every month of my beloved dog passing. Screw this corporate pet care. They are really run by lawyers and accountants. They added to my pain and I will never forgive them.

Jun 17, 2023

Terrible communication - they refuse to answer the phone, and good luck trying to get in touch with the actual vet. Not reliable - you have to hound them and follow up repeatedly just to get them to follow through on things they already said they would do. Heartless and/or incompetent - if your pet has a prescription that they have taken for years, and desperately need (say, eye drops for glaucoma) the vet may refuse to refill the prescription because they “haven’t heard of the medicine”, despite it being a common treatment for humans and animals alike. Whose job is it to maintain that knowledge? Apparently not this vet’s! If you’re reading these reviews, I assume it’s because you care about your pet. If so, I recommend finding one of the many alternatives in the area.

Jun 27, 2023

My oldest dog is 12 years and we have been with Banfield this whole time. I really like the staff. Every time I had a concern they helped me. My main office was in Germantown, MD but i have gone to other locations too.

Sep 5, 2023

The actual vet care here seems fine and we have not had a problem for the last two years with our dog, however the customer service and communication is extremely poor. It is impossible to get a hold of anyone by calling, despite calling several times during business hours. When you try to book an appointment online/the app, it will tell you there are no appointments for >2 months. Also, for a routine vaccine exam it would take an entire day for my dog to be seen during drop off appointments (the only appointment allowed). I would also have to ask specifically to speak to the actual vet, instead of the tech. We are moving our dog to another vet where we can actually get a hold of someone. It will be worth the extra cost.

May 15, 2023

This location is horrible. Everytime I come for an appointment, I have to wait an hour. One time they even scheduled my appointment for 30 minutes before the vet was even scheduled to arrive! Lastly, the vet never came out to speak with me after a visit. THIS LOCATION CONSTANTLY LEAVES YOU ON HOLD OR DOESN'T ANSWER THE PHONE. I am currently on hold for 40 minutes. Do yourself a favor and go to another location. Bethesda location is great.

Jul 18, 2023