Banfield Pet Hospital

3.7 (185 reviews)
5435 W Loop 1604 N, San Antonio, TX 78253, USA

Hours

Monday 9:00 AM – 6:00 PM Tuesday 9:00 AM – 6:00 PM Wednesday 9:00 AM – 6:00 PM Thursday 9:00 AM – 6:00 PM Friday 9:00 AM – 6:00 PM Saturday 9:00 AM – 6:00 PM Sunday 10:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,226
4.9 Embrace 19,970
4.9 Fetch 5,900
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,365
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,195
4.8 Nationwide 25,683
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,326
4.8 Prudent Pet 2,864
4.7 Pumpkin 3,533
4.6 Spot 11,560
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

Explore Topics

Reviews from Google

3.7

185 reviews

Pick a different vet. Other places offer pay monthly wellness plans. This is not the only place that does that. You will probably get better service and more for your money. Drop off appointments like surgeries or anything else honestly even regular comprehensive appointments that are supposed to be dropped off, Will take you 30 to 40 minutes to check in. They don’t value your time so go somewhere else.

Jan 5, 2026

*Opens at 9* Phone calls never begins because a robot keeps telling me that the office is closed, 15 minutes after opening time. After reading other reviews, it seems to be a common practice from this hospital and discourages me from seeking help for my dogs from this location.

Aug 24, 2025

Bring all my pets here (I have four cats and two dogs). Staff knows who I am and my pets names which is really nice. Enjoy doing drop off appointments but lately there has been longer wait times for dropping off and picking up.

Jun 19, 2025

New Customers to Banfield, i usually take my dog to Vangaurd but was recommended by a family friend. My Frenchie was seen for an ear infection and was so happy and pleased with the staff, how nice & patient they were and made the booking on the phone very smoothly. I was also told about the OWP they have and was so happy that I signed my dog up for it! It truly saved me a lot of money, than what I would of been charged at my other vet clinic. Dr. Martinez was very informative and easy to talk to and so helpful picking the best plan for my dog. My dog was in the best care with this team!! We will definitely be returning customers, thank you Banfield Team! Scrappy doo is happy & sleeping comfortably from his long day :)

Feb 28, 2025

Called them to get a price and if they did shots for dogs as a favor to someone that does not speak english and requested I call for them. I was waiting for a while then someone picked up and immediately asked me to hold. Then about 10 minutes later or so someone answered and I told her what i needed would not help me demanding for my name then denying me cause i told her it is not my pet and before i can go further she kept on about i needing to be the owner of the pet. Did not even get a chance to tell her anything other than i was doing it as a favor for a non english speaker and the type of dog.. I was very upset. I will never again contact these people.

May 24, 2025