Banfield Pet Hospital

4.4 (421 reviews)
5219 De Zavala Rd Ste 102, San Antonio, TX 78249, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday 10:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,227
4.9 Embrace 19,970
4.9 Fetch 5,909
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,221
4.8 Nationwide 25,693
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,328
4.8 Prudent Pet 2,865
4.7 Pumpkin 3,539
4.6 Spot 11,570
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.4

421 reviews

After 14 years, we had to say goodbye to our dog. The people at Banfield were so kind and loving to her and to us. This carried past the actual visit as we got a card of condolence signed by everyone with personal thoughts as well as Jersey's paw and nose prints as a keepsake. Just wonderful, caring people. A special thank you to Loraleigha for walking us through everything.

Aug 26, 2025

I absolutely love this location! Both of my fur babies have been coming here for years and I won’t take them to any other location in SA. I have a younger dog with anxiety and an older dog thats harder to control but the techs have been amazing here. Lin normally at the front desk is always so helpful with a great attitude and Loreleigha and another girl whose taller have always treated my older pupper with the utmost most care. As a fur parent I value the level of care they put into helping my pups. Thank you to the staff and vets at this location, bringing my precious babies here always gives me peace of mind for their health.

Oct 14, 2025

The Vet was very informative and knowledgeable . Great customer service handled my pet with such love and care my. thanks for making my PET comfortable and cared for .

Jul 21, 2025

Great customer service lovely people always willing to answer any stupid questions I have they were wonderful when my cats had utis and were so kind when my dog was declining in explaining that he wasn't going to have much longer getting your pet on a plan is also a great thing to do as my cats dental cleaning were fully covered this month and I only pay about 180 for both cats however if your animal is old I wouldn't recommend it as my dog that passed we got him on the most expensive plan and are now still paying it off for the rest of the year even though he's not here anymore and that's hard however it's again something the customer service even explained kindly to me

Feb 11, 2026

I’m extremely disappointed with my experience at this Banfield. I booked an appointment the day before, showed up on time, and was told they “couldn’t find it” because their system had a glitch. Instead of taking responsibility or trying to help, the front desk staff just kept repeating “there’s nothing we can do” and was completely rude and unhelpful. My dog has been seen here for the past three weeks because he’s been sick, and I’ve spent so much money, over $1,000 - trying to get him better and get some answers. The least they could have done was have a doctor take literally one minute to make sure he was okay since I had a scheduled appointment. Instead, both doctors refused to step out or give any reassurance. It’s unacceptable that their system glitch became my problem, and the complete lack of compassion or effort was honestly shocking. I won’t be returning to this location, and I hope management actually looks into how they treat their customers.

Dec 2, 2025