Banfield Pet Hospital

4.1 (186 reviews)
20518 US-59, Humble, TX 77338, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,226
4.9 Embrace 19,970
4.9 Fetch 5,900
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,365
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,195
4.8 Nationwide 25,683
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,326
4.8 Prudent Pet 2,864
4.7 Pumpkin 3,533
4.6 Spot 11,560
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.1

186 reviews

I made an appointment for 10am. And the FIVE times they called and texted me to confirm the appointment NEVER did they say I would have to drop my cat off all day and she would not be seen till the end of the day because the vet was in surgery. I would not have made an appointment for first thing in the morning. I went back in 3 hours later to check because I was told at 10am that the vet had 1 surgery and would see my cat first since she had the first appointment, and that it would be about an hour. They NEVER answer the phone. I tried for over an hour to reach someone and ended up having to drive 15 minutes back up there and stand at the counter for another 20 minutes just to find out what was going on with my pet. At 1 pm I sat there and watched 3 people go straight into a room and see the vet. One was a walk in and didn’t even have an appointment. I asked again when my cat would be seen and the vet came out and told me she would not be seen until the end of the day. She was extremely dismissive and condescending. Even though she was ahead of ALL of the other animals she had already seen. I took my cat and left. They had the nerve to charge me a visit fee before giving me my cat back. Even though they did nothing for her, and the vet didn’t even try to discuss the reason my cat was even there that day. I moved recently and was looking for a new vet. Needless to say it will NOT be a Banfield.

Jan 13, 2024

I hate giving this place even one star. Everyone, please avoid this place like the plague. What started off as a simple office visit has now turned into $900 bill, all we tried to do is cancel the puppy Monthly service plan since day one. Before we ever made a payment. Not only did they perform test that they did not notify us of, they are not accepting care credit as the stated. Please let me clarify. Day 1. We were supposed to be a total of $207 which became a total of $350 because they did a DNA test that we did not consent to. Day 2. We spoke with a representative for 30 minutes, they were trying to charge us a total of $400 for undiscounted services rendered. Which, conflicted from what the store told us, which was a total of $350. The representative did discount the total amount so we would pay $144 to close out our balance. The payment method we used in the store was not accepted. It’s specified on the contract that, care credit, was 100% accepted. Day 3. Further attempts to pay the balance and close it out was not successful. DAY 4. A new number of $900 emerged from I don’t know where, store associates refused to give us a print out of the detailed bill. Although they did allow us to take pictures of the bill. We were notified that the $900 balance was for services to be rendered in the future!?!?!? So they’re trying to collect the entire year of services when we have been trying to cancel the plan before we made our first payment. At every single step it has been unsuccessful. I don’t want anybody else going through the stress. Please be cautious when dealing with them. Avoid this place at all cost if Possible.

Jan 13, 2024

My dog crossed the rainbow bridge today. I had her longer than my kids and my husband. She was family. Let me tell you, Bansfield was the ultimate blessing to both of us. Not only were they super sweet to me, they sang to little Karma, served her a "last meal," hugged her and treated her like she was their own. We had a little funeral service in that room and I couldn't be more grateful. They gave exceptional care to both me and little Karma.. I would write more but it literally just happened and I'm emotionally overloaded. I couldn't recommend them more. A true blessing.

Apr 1, 2021

Used to love Banfield but customer service has taken a steep nose dive. After our contact has completed in 2024, we will not return.

Jan 21, 2024

We used to go to a different banfield until their doc left…but this one saved the life of one my babies because of Doctor Blessman. If you have babies that you love then ask for Dr. Blessman and also Sean in the front ( I hope I’m spelling his name right) they are all good people but the doc and Sean are the best

Jul 18, 2023