Veterinary Emergency Group

Shane Dills

Simply wonderful. I do not believe a better place could be found for pet emergencies! We live over an hour away, so we called before we made the drive. Believe it or not, the receptionist quickly got a Dr on the line. After a brief discussion we headed south. The care, compassion, and medical attention was great. Everyone treated the animals and their owners like they mattered. I truly wish that a “human” hospital operated with such care! While I hope that I never have to return, if I ever do; I know my baby will be in great hands! Thank you all!!

Oct 1, 2025

Lindsey Harris

My dog got into a little tiff with my roommates dog and she had a pretty deep gash on her front paw that needed stiches. I had never been here, but a neighbor recommended them. They were awesome throughout the whole process and walked me through each step of the way. They were also great with my Missy. I forget all the names but I worked with Michelle and April mostly throughout the intake, anesthesia process, and getting the stitches. They were awesome! There was another vet that did the actual stitches and I forget his name so I apologize, but he was great as well. All of you were kind and made sure both me and my pup were comfortable and taken care of. Thank you for fixing up my baby.

Sep 9, 2025

Melissa Dinh

It is a horrific experience when you see your cat dripping blood and saliva from the mouth... I thought either my poor kitty had caught some feisty prey that injured him, or perhaps he swallowed something sharp that was lodged in his mouth. I feared he was going to die. Thank gawd for Vet ER Group being open 24/7, I googled the closest open ER for pets and rushed him over there. He was in distress and howling (the carrier def didn't help). Dr. Nickleberry & crew (not sure if more vets or vet assistants, all were amazing as a team) instantly surrounded him and were very quick to get him on the table, take a look at his mouth, and apparently it was a TOOTH that had rotted so it was quickly extracted and my cat felt INSTANTLY better. You can see his demeanor change in the pics. Thank gawd it wasn't something worse. Thank you so much to all the team, the guy who was keeping me calm during this whole situation, the girl assistant that kept checking on me in the private room and giving instructions on med administration, the other girl who was helping hold him still, and Dr. Nickleberry who plucked the tooth like it was candy. Price was very reasonable for ER visit. I feel safe and at ease having stumbled across this place in case of another incident. Now he's back home and getting spoiled more than ever!

Sep 4, 2025

Sabrina Archolecas

We recently experienced the heartbreaking loss of our beloved dog, Lily. While the pain of losing her is still so raw, we are incredibly grateful to the extraordinary team at VEG ER in Allen who cared for her with such compassion and dedication. Lily needed emergency surgery, and Dr. Pina worked tirelessly to try and save her. It was clear how much effort, skill, and care she put into giving Lily every possible chance. We are so thankful for the urgency and compassion that she showed in those critical hours. The following day, Dr. Wilson had the difficult task of delivering the devastating news that Lily wasn’t going to make it. He was incredibly kind and compassionate in one of the hardest moments of our lives. His empathy and gentle manner brought us comfort when we needed it most. Throughout this entire experience, every member of the veterinary team treated Lily—and our entire family—with such tenderness and respect. Their kindness extended far beyond medical care; it was emotional support that we didn’t know we would need so deeply. Thank you, Dr. Pina, Dr. Wilson, and the entire staff, for doing everything you could for Lily and for holding our hearts with such care. We will never forget your kindness in her final moments.

Jul 30, 2025

Jodi McDonald

We took our dog Bear here and they were awesome. As soon as we arrived they got to work on our dog to figure out exactly what care he needed. They worked diligently and even called in another Dr to help with resetting our dog’s hip. I am blown away by the compassion and tenacity with which they cared for my dog, but the other animals there. In fact, a very unfortunate event occurred while I was there and they huddled together after the chaos to check in with each other, ensuring that anyone who needed something got what they needed. I also like how you can stay w your pet the entire time. These ppl care about animals and helping them to the best of their ability! Thank you to Dr Woods, Dr Hodge, Alexandria (I think that was our nurses name) and countless others that helped with our sweet Bear.

Aug 16, 2025