Upper Ottawa Animal Hospital

Ren

I had to switch my doberman after moving cities, and in the chaos, his vet appointment kept getting put off. I finally bit the bullet and called in to try to get in as a new client. I immediately regretted putting it off so long because it was literally the easiest interaction I have ever had with a vet. Within a minute, I was set up as a new client with an appointment the very next day. The staff is SO friendly, I've never had a bad interaction with anyone (I've been a few times previously with family as this is their vet as well), and they're incredibly welcoming. They got us into a room quickly, and the vet followed before I even finished filling out paperwork. He was INCREDIBLY thorough and informative. I am quite knowledgeable about dogs, and I was impressed to see him manipulate joints and feel every inch of my doberman. He was respectful and patient and handled my dog very well. He checked over every part of my dog, and I was so relieved to see him get such a thorough wellness check. I came away feeling quite good about my choice of Vet office. I highly recommend their services and staff! On top of that, this appointment did not break the bank either.

Oct 4, 2023

Mildeda Briscoe

This Vet and his team of Vet Techs took excellent care of both cats Maynard, and Tess-Lah. Maynard had diabetes, and Tess-Lah had kidney disease. Both cats lived long full lives. Can't recommend this team enough.

Aug 27, 2024

M. J.

Have been taking my 3 pets here for years, for the most part had no issues with the care that they have received. Recently, however, it became evident that profits are more important than pets here. I came in for shots and a checkup for my dog and paid all of the $200 in required fees. All went well with the checkup, although my dog had a minor ear infection. They recommended I also purchase ear drops that could only be purchased from a vet, for $80. I let the clinic know that I could not afford the recommended ear drops currently and would return in the future to purchase them. The infection went away for a few weeks despite not having purchased the drops but it returned after. I returned only 6 weeks after my initial visit to be told that a) the doctor was not in today and had never recorded notes of the diagnosed infection - without which they would not be able to sell me the drops and b) I would need to pay another $87 for an additional checkup if I wanted to have the “option” to buy the ear drops for $80 since it had been over a month - despite nobody warning me of this “rule” during any of my visits. It is my opinion that if this was not mentioned anywhere in advance, a one-time exception should have been made. It was an EASY choice for me to take all 3 of my pets to another provider. Will not be recommending your clinic going forward.

Sep 22, 2023

Brianna Pugh

Had our first visit here today, Im really happy with how the whole appointment went,and so is my cat. The clinic is a very calm environment. No rushing or feelings of stress from anyone. The vet was gentle with my cat while being very thorough and explained everything to me. Will definitely be bringing my other cat here as well

Sep 6, 2023

Michelle Roloson

Everyone there were very helpful with myself and Luna, they helped tremendously with my anxiety attack and help calm me down. Thank you all. !!!!

Sep 13, 2023