Monroe Veterinary Associates

donna payne

I love my Vets and Techs! Not the best website ordering yet.. I will post again if they get auto-shipping corrected.

Aug 25, 2023

Shana Sullivan

They helped put my dog down when cancer had caused too much damage and her age wouldn't survive surgery and other treatments... I paid almost $900 to have her cremated. They told me they would call me in 2 to 3 weeks ... I never heard from them... I waited 7 weeks and finally came in person to collect my dog.... I had left her favorite blanket with her when she passed and instead of returning it to me they threw it out... Something of deep sentimental value... I'm heart broken and angry and will never come back here

Mar 7, 2022

Richard Natoli-Rombach

My review is regarding Veterinary Specialists and Emergency Services which is part of Monroe Veterinary Associates. First, I will say that yes, it is expensive, but they are specialists and it is 24-hour emergency services. Not everyone will be able to afford their costs and will have to make difficult decisions. They do offer some plans for payment if you qualify. My first experience with them was when I brought in a dog in distress and he was diagnosed with pervasive liver cysts. They were upfront and honest with me and told me most dogs do not survive this. They let me take him home with medications and fortunately I was able to keep him going for another year and half until he was 16/17. I later had to bring him in when he was in respiratory distress and unresponsive. I decided I did not want to put him through any more medical interventions and chose euthanasia. They brought us into a separate room and were kind, caring, patient and compassionate. Nothing was rushed and they gave me all the time I needed. The second experience was for a cat that had been hit by a car that resulted in a totally broken rear leg and ruptured diaphragm which required intensive surgery. They put a bar on the bone in her leg to reconnect it and fixed the rupture in her diaphragm. They also used internal stitches which I have only seen used on humans, so I was impressed with their surgical skills. She made a full recover and six years later doing very well. The third experience was with a cat suspected of having either a brain infection or lesion on the brain stem. It turned out to be probably a lesion on her brain stem. They let me take her home on medications where she rallied a bit, lived another several weeks, and died peacefully with me at her side. Their services are comparable to Animal Companion Hospital at Cornell University and that is saying a lot. Unfortunately, veterinary services have become increasingly expensive over the years but their veterinarians go through their own residency type program training with those who have a high level of expertise in their specialty.

Oct 10, 2019

Devan De Maso

I rushed my 1 1/2 year old cat, Luna(tic) to Monroe Veterinary Associates around 11:00 last night. I had used a large amount of flea shampoo and spray on her and worried that I may have accidentally poisoned her. The staff were very friendly and prompt about seeing her. As her name suggests, my little Luna(tic) put up a huge fight. The staff informed me that they would not be able to properly examine her without heavy sedation, but, said that she seemed fine (just freaked out) and gave me the option to just take her home, free of charge. I decided to skip the exam because I didn't want to traumatize her and I honestly didn't have the money. The staff gave me information on where to go for affordable medications and shots and even gave me one of their carriers to keep because mine was broken on the side. And, they were right, Luna is fine today! She's back to her curious, playful, cuddly self! Overall, excellent service. Thank you guys so much!!!

Nov 19, 2015

Bethany Herkimer

Very disappointed in this facility. Been here over 2 hours. Have not been seen. My dog is getting worse, and all they can say is "he is not the priority, other pets are being seen with more serious illnesses" my dog has thrown up twice, will not stand now and is shaking. I know he is in pain but I feel as though they are brushing him off while they are laughing and having good time at desk. Very unprofessional! I hope I never need and emergency vet again as this is the closet to my house.......

Jul 22, 2017