Animal Hospital of Rochester

Linnea Moran

I’m actually shocked to read some of the negative reviews on Dr Buck. I have been going to her for over 5 years. I was previously at a vet that told me I needed to put my dog down because he was in pain and snapping at people but I didn’t want to do that without exploring all available options. What was never caught in all the years that I had bringing my dog to the other vet was that he had an allergy to chicken. The 1st visit Dr Buck identified the probable cause of many of his issues. We changed his diet and the joint pain, skin problems, and chronic ear infections cleared up. Additionally, she put him on a pain medication and we treated him with laser therapy for his arthritis. He lived 2 more years happily! She told me Max would let me know when the pain was too much and one day he did. Since then we have adopted 3 rescue dogs that all go to her. Dr Buck and all the staff have been phenomenal. She may be a little direct about dog care but only in the way that someone who truly loves animals would be. She is passionate about making sure the animals are properly taken care of and has their best interests at heart. While sometimes it is hard to get appts because she is booked up, if there are concerns she has me send pics and then responds immediately whether it is a concern or not which saves me a vet visit and cost. They also offer a pet medical plan that makes pet care extremely reasonably priced and spreads out the cost of annual visits and vaccines to take the sting out (which with 3 dogs can get very expensive!). The whole staff loves my dogs like they were their own and I have no hesitation about having them in their care.

Apr 6, 2022

Emily Marshall

I cannot praise the Animal Hospital of Rochester and the professionals who work there more. I have two dogs that I have been taking here for years and time and time again the staff show that they will do anything and everything for the animals that are brought in. My German Shepherd specifically, who has extreme anxiety and fear, but naturally is viewed as a vicious animal because he is huge and loud, is treated like the actual baby that he is in this office. He has many health issues and Dr. Buck specifically ensures that he receives the best care all while maintaining a safe and healthy environment for both the workers and my dog. She understands animals so well, there are times I swear she can read their minds. While an assumption, I can confidently say that any of the negative reviews for this veterinary office are most likely from pet owners that are not willing to put in the time and effort to appropriately care for their animal. If you are not capable of hearing constructive criticism regarding the way that you take care of your pets, look elsewhere - these vets and vet techs care about the health and wellbeing of your animal above all else and will tell you the honest truth as all good professionals should. To the staff at Animal Hospital of Rochester, thank you from the bottom of my heart for all you do!

Jun 16, 2023

Samantha Webber

We had a great experience here with out two cats. One of our cats really struggles at the vet and Dr. Buck was very reassuring and helped him stay calm. She also gave us some great exercise tips for our chubby cat and we hope to have him at a healthy weight by next year!

Feb 28, 2023

Emma Jackson

I’ve had great experiences with this vet. I’ve been going to Dr. Buck for about a year, after switching from a different one. Most recently they were very accommodating and sweet to me when I had to unexpectedly put down one of my dogs. I had dental surgery planned for both of my dogs, but about two days beforehand I took my one dog in who wasn’t doing too great. After learning we had to put him down, Dr. Buck let me have one last weekend to spend with him and we came in first thing Monday to do it. They were very understanding with canceling and rescheduling the dental surgery for my other dog. And the day I had to put my dog down was made very simple and they were extremely kind. Never had that level of kindness from strangers. I will keep going to this vet for life! Also all of the vet techs and receptionists are so nice!

Nov 17, 2018

donald robinson

This excellent eye care facility was helpful regarding sharing information about cataracts and how to treat cataracts. Options include surgery and dietary supplements Your pet will be treated with care and on the way to recovery ❤️‍🩹our pet has restored vision Thank You🐶👀

Apr 23, 2023