Banfield Pet Hospital

4.5 (292 reviews)
790 Jefferson Rd #200, Rochester, NY 14623, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,228
4.9 Embrace 19,973
4.9 Fetch 5,918
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,234
4.8 Nationwide 25,705
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,347
4.8 Prudent Pet 2,867
4.7 Pumpkin 3,545
4.6 Spot 11,586
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.5

292 reviews

Great place, great service, love the pet plan.. Everyone works so well with my dog Remi. Absolutely no complaints about this place.

Aug 29, 2023

Friendly staff. Our 2 pups are high energy so they always get us in to a room promptly. We have seen all the Vet's there and they are all wonderful. They always send time talking to me and ddressing any of my concerns and explaining things to my husband and I. Chester and Cami are not scared to go to the Vet because they thi k it's the "treat store" since they get so spoiled while they are there. We are always able to promptly get our dogs in when they have issues and we have never had any problems here. (Cami and Chester waiting patiently to see the Vet.)

Jun 27, 2019

Just had to bring our cat in to be euthanized. He's been part of our family for 15 years. Pretty sad time but the Tech at Banfield was so nice (I wish I got her name.. (UK accent). Very sympathetic & kind. Made a couple paw prints in clay for us (they do free of charge for everyone which is nice) offered as much time as I needed, then the Vet came in & gave him something like valum & then the meds to stop his heart. They prepped him ahead of time with the IV line to pump in the drugs. Quick but peaceful.

Mar 11, 2023

Good for first year of new puppy as annual fee of about $500 includes all vaccines and spaying / neutering. After first year, it is not competitive for simple Wellness checks in annual vaccines for adult dogs. Because it is a clinical setting, you do not get to see the vet of your choice. All vets and staff are wonderful but you cannot consistently see the same veterinarian.

Jan 15, 2023

I bring my 2 Shiba Inu’s here and the staff is awesome! They always help make sure both dogs have everything they need and take the time to fully explain everything to me. They also have great pricing and payment options to encourage pet owners to keep up with routine care. They are fast and make sure my anxious dogs are not waiting too long!

Jan 27, 2023