Caring Hearts Animal Hospital

4.6 (131 reviews)
7850-A, Stevens Mill Rd, Matthews, NC 28104, USA

Hours

Monday 7:00 AM – 6:00 PM Tuesday 7:00 AM – 6:00 PM Wednesday 7:00 AM – 6:00 PM Thursday 7:00 AM – 6:00 PM Friday 7:00 AM – 6:00 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at Caring Hearts Animal Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Caring Hearts Animal Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,235
4.9 Embrace 19,981
4.9 Fetch 5,931
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,381
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,330
4.8 Nationwide 25,728
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,364
4.8 Prudent Pet 2,870
4.7 Pumpkin 3,558
4.6 Spot 11,609
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.6

131 reviews

We have taken our 2 cats to Caring Hearts since we adopted them a few years ago. Recently we discovered that one of them had some serious dental issues. The staff was able to get Bernice seen quickly. She ended up having some extractions that we weren’t planning on. Dr Lorie did a fantastic job with the dental procedure and we have a happy kitty now! She was able to work within our budget also. Great staff too. Thank you Caring Hearts!

Nov 9, 2023

The staff at Caring Hearts are incredibly knowledgeable and compassionate. All three of my dogs appreciate their approach to creating a calm and safe environment. All dogs happily wait to see the staff when we go in. One of my dogs in particular has a rare and difficult to diagnose condition and Dr. White worked magic to give me 12 years and counting with him! One of my other dogs sees Dr. Morefield and loves her. The technicians are kind and always answer all my questions. Couldn’t ask for a better experience! So much, that I continue to see them even though I’ve moved out of the immediate area.

Aug 11, 2023

Dr White and her team have helped our sweet Stella for many years now. I really appreciate the vet recommending a calming medication for her to take before the vet visit. It makes going to the vet a whole lot less stressful. Their staff are very loving and kind toward Stella and we really appreciate their work.

Sep 17, 2023

This Vet is very gentle. I've been taking my pets to Dr. White for over 16 years. I am very confident with their care.

Oct 14, 2023

We have used Caring Hearts for over 14 years with our Maddie girl. We used to see Dr. White mostly as the doctors switched often years ago. Dr. Morefield joined the practice and then there were 2 wonderful doctors. It does not matter which doctor is available as we trust both of them with our girl. Last week Maddie was sick so we called and got a next day appt with Dr. Morefield. After some blood work she gave us our options with our girl. The options unfortunately were very expensive and did not want to put our 14 1/2 girl through that. So we took our baby home. Fast forward she got sicker so we knew it was time. We had an appt for this morning. We were deciding on home or vet’s office to put our baby to sleep. We decided at the vets, so this morning we brought her in. Caring Hearts exceeded our expectations. First Dr. Morefield was on today and since she just saw our baby last week I was glad she was back. We were brought into this beautiful room, not an exam room. A quiet room with a couch, pretty chair, spa music and candle flickering. How calming was this. Our baby was anxious so we asked for sedation first and they agreed. It was such a sad day for us as our baby girl was the light of our family. She was a sweet and kind dog who loved everyone. They treated her with dignity and care. We opted for cremation so they will call us when she comes back. Thank you to Dr. White, Dr. Morefield and entire staff for 14 1/2 years of loving and caring for our girl. In time we will get another dog and will be back.

Sep 12, 2022