Banfield Pet Hospital
Hours
How to Save on Veterinary Costs at Banfield Pet Hospital
Preventive care
Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.
Compare prescription pricing
Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.
Consider pet insurance
Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.
Why Pet Insurance Information Appears on This Page
Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.
Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.
How to Choose a Pet Insurance Provider
Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.
We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.
How rankings are determined
Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.
| Rating | Provider | Total Review |
|---|---|---|
| 4.8 | Adoro | 19 |
| 4.5 | AKC | 1,801 |
| 4.4 | ASPCA | 12,235 |
| 4.9 | Embrace | 19,981 |
| 4.9 | Fetch | 5,931 |
| 4.1 | Figo | 2,868 |
| 4.4 | Hartville | 183 |
| 4.9 | Healthy Paws | 11,381 |
| 4.8 | Lemonade | 833 |
| 4.6 | ManyPets | 2,416 |
| 4.7 | MetLife | 11,330 |
| 4.8 | Nationwide | 25,728 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 121 |
| 4.9 | Pets Best | 15,364 |
| 4.8 | Prudent Pet | 2,870 |
| 4.7 | Pumpkin | 3,558 |
| 4.6 | Spot | 11,609 |
| 4.9 | Trupanion | 55,033 |
Compare Pet Insurance Plans
You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.
Getting to Know Your Veterinarian
Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.
Experience
Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.
Emergency Care Procedures
It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.
Communication Preferences
Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.
Breed Specific Health Considerations
Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.
Facility Tour
If available, touring the clinic can help you and your pet feel more comfortable before the first visit.
Final Note
Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.
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Reviews from Google
77 reviews
Very kind person at the desk. Then terrible! Did not treat my dog and then charged me $92. Kept him in a cage all day, and when I asked him to treat him they didn't. I am a client who has a wellness program. Please help me find a good vet.
Oct 3, 2023
I am agree with other reviewers that the optimum wellness plan is the Biggest waste of money. My pet passed away on last month, they still charge the monthly plan fee. That is ridiculous. When I call to cancel the plan, the one who answer my phone had very bad attitude , he just kept talking, I did not understand what he was talking about . He kept saying I still need to pay the plan fee even though my pet was no longer needed it
May 4, 2023
Two stars because we were able to schedule us on Saturday for a Monday appointment, the doctor seemed nice on the phone but Communication/getting ahold of anyone is impossible!! I missed a call while waiting to pick my pup up. Took 30 mins to get ahold of someone. I called emailed and left a message. My husband and I took turns trying to get ahold of someone to the point I entertained just driving back to the hospital. After being in the chaos of picking my pup up managing meds and kids and payment I had questions on diet and meds. Stuff I didn’t ask or wanted clarification after talking on the phone with the doctor. I was told the doctor would call me after seeing a patient. I missed the call by two minutes. I’ve called numerous times to follow up because I wasn’t given a diet guideline for my pup who has an unknown intestinal irritation. I’m 400 in and still just confused as to what he can eat but I’m at least happy to know blood work came back normal. I get dropping off to see more of our fur babies but what good does that do if we can’t follow up or get ahold of anyone in timely manners on sensitive issues like my poor guys.
Mar 13, 2023
We have brought our dog and cat to Banfield for several years and this location is TERRIBLE at communicating and seems not care about its fury patients! The Harrisburg location is likely the only good Banfield, but due to the difficulty scheduling appointments there I suggest avoiding all Banfield locations. We brought our 6 year old dog Lola there because she was having issues walking/sitting as her back leg seemed to be causing her pain. They suggested a $700 x-ray which we agreed to and waited a week for any results. We called multiple times to get updates and never received any follow up. Finally the Dr called stating she would likely need a surgery and she would follow up soon. One month has passed and absolutely no calls or updates. Needless to say we are NOT continuing care with Banfield. I suggest finding a place that will actually care about your fur babies... BANFIELD GETS TWO THUMBS DOWN on customer service!
Dec 1, 2022
We have been going here for a long time and they have always had excellent doctors and nurses (always been very friendly and helpful) but they have gotten so busy over the last few years! 4/5 stars because of the 20 minute wait for what should have been a drop off. Also I needed a prescription filled for flea medicine it took a whole week just to get someone to sign on it. Take your pet early in the day. They probably need more staff and longer hours to handle the increase in business.
Jun 17, 2022
Veterinarians in Matthews, North Carolina
Animal Care Hospital of Matthews
1216 Matthews-Mint Hill Rd, Matthews, NC 28105, USA(704) 847-3647
Animal Eye Clinic
2440 Plantation Center Dr, Matthews, NC 28105, USA(704) 844-8664
Austin Village Pet Hospital
1315 Chestnut Ln, Matthews, NC 28104, USA(704) 529-9777
Banfield Pet Hospital
9905 E Independence Blvd, Matthews, NC 28105, USA(704) 847-7001
Best Care Animal Hospital Matthews & Charlotte
1730 Matthews Township Pkwy a1, Matthews, NC 28105, USA(980) 202-6767
Caring Hearts Animal Hospital
7850-A, Stevens Mill Rd, Matthews, NC 28104, USA(704) 893-2799
Carolina Veterinary Specialists Matthews
4099 Campus Ridge Rd, Matthews, NC 28104, USA(704) 815-3939
Fullwood Animal Hospital
4101 Matthews-Mint Hill Rd, Matthews, NC 28105, USA(704) 545-2235