Prairie State Veterinary Clinic

I brought Jasper in to see Dr Lyne Treat on Saturday, March 7 2026 and was very disappointed. Beforehand I completed intake papers and detailed questionnaires about medical history I even spoke to the receptionist about Jaspers aniexty which was the purpose of my visit. Dr Lyne Treat told me she wasn't a pharmacy. Jasper my dog is a snowbird and spends his winters in Cozumel. His primary veterinarian prescribes him his Bravecto and Heartguard and I find it hard to believe those products are sub-standard because they are purchased in Mexico and much less expensive. He has been fine with the Mexican products for 9 years even though Dr Treat says they don't have the vigorous testing standards that US products too. I also find it hard to believe that Mexican Trazadone that you need to buy with a prescription is not Trazadone. Instead Dr Lyne Treat wanted to sell me probiotics for my dog and skin conditioner. Skin conditioner for aniexty that's a new one. I also was not given my new client discount. People were waiting 30 minutes to check out and I had to wait over 30 minutes in my car after checking in at my appointment time.

posted: 03/08/2026

I originally switched from Thrive Oak Lawn to Prairie State Vet in Orland due to ease of scheduling, availability and flexibility —and I am so happy I did! Here is my honest review: very professional, efficient and kind staff from the moment you speak to someone on the phone, to checking out. They are very good at answering questions and if there is an unknown they try their best to accommodate your needs and concerns; I can expect to get a call back by the end of the day or in 24 hours. Never left me hanging. The facility is clean and well kept. There is also a spacious waiting area with a treats bar for your fur babies. There is a sign that asks people to be courteous if someone is saying goodbye to their fur baby (it’s the attention to detail I love). My dog Max, (7 year old beagle with a lot of vet fear) has been getting used to the staff. They treat your pup with kindness and respect. You can tell the people that work here love animals and try to make your fur baby feel safe. They provide us with all the materials needed to ensure a smooth healing process. For example, my dog needed a bigger cone because he kept getting to the wound so they upgraded him to this soft donut cone he’s wearing in the picture. They ask if you are good on anything else you may need. Instructions are well communicated. I have been seeing Dr.Treat ☺️ for various random issues Max has been surprising me with this year. Dr. Treat is very warm, professional and knowledgable. You won’t feel rushed by her. The vet assistants are always helpful, patient, and hands-on when needed. My last visit was with Amanda helping Dr. Treat and they did amazing! Thank you again for answering all our questions about Max! ❤️❤️❤️

posted: 01/17/2026

Over the last few months, I’ve started bringing my 13-year-old pitbull/chow chow, Rita, to Prairie State Veterinary Clinic, and we have had such a wonderful experience! Dr. Norton is incredibly knowledgeable and thoughtful. He worked with us to get Rita’s repeated ear infections under control and helped create a solid maintenance and prevention plan, which has made such a difference. I really appreciate how thorough and proactive he is. The clinic itself is always super clean, and the front desk staff are friendly, welcoming, and professional every time we come in. All of the vet techs we’ve worked with have been amazing — especially Ashley! She is so kind and compassionate, and you can truly feel how much she cares. Gisselle has also taken great care of us, and it’s clear she genuinely loves what she does. Thank you, Prairie State Vet, for taking such good care of Rita. It means so much to know she’s in good hands. 🐾💛

posted: 02/14/2026

All of my dogs have been going to Dr Tassone for years and she is the best. She listens to my input and has been a great partner in caring for my dogs. Prairie State also has wonderful, caring, and highly skilled vet techs. The whole team is wonderful. -Massimo + co.

posted: 03/09/2026

I love Dr Treat. She has been very thorough with my dog Scarlet. She explains concerns about Scarlets health and medications! All the staff have been very nice to us.

posted: 02/04/2026