Banfield Pet Hospital

Jessica

I drove from Port Saint Lucie to get my dogs nails trimmed after 2 unsuccessful visits to the new location on Gatlin. We felt pretty hopeless at this point but Kalie was amazing and patient she made our girl feel comfortable and was able to get her into the back and trim her nails. No wait time and quick service. Highly recommended

Sep 30, 2023

Adam Roman

I brought my male boxer in for a complimentary first free check-up. Unfortunately my boxer was in very bad shape when Gunner was checked out.. Gunner had a very low blood cell count and a higher than normal heart rate. The vet doctor told me that Gunner was in such bad shape that she couldn't give Gunner necessary shots.. Anyway , I lost Gunner on 9/11 and we really miss him. The problem is , I have a one year contract with Banfield Pet Hospital and I haven't made my first payment.. I will come back to this review if they cancel my contract for $55 a month.

Sep 20, 2020

karen

Wow, I have been to Banfield locations all over FL, and this is up there with the best. For routine checkups, the vet meets with you in a room and you're with your pet the whole time, meeting with the veterinarian one-on-one with any questions. None of that business of dropping them off and they sit in a cage for hours while waiting to be seen (yes, unfortunately a LOT of Banfield locations do that). Dr. Lackey was professional, caring, and attentive. I definitely recommend this location to take your beloved pet!

Feb 14, 2023

Jessica Naranjo

The vets are wonderful and caring, however when you go to pay your bill, CHECK CAREFULLY! I was recently charged twice and when I called to have it corrected by Banfield, they told me there was nothing they could do and I needed to contact my credit card company to dispute the charges.

Mar 17, 2023

Ana Oramas

If you really love and care about your pet, never come to this place. Benfield is a scam like a hospital. They don't have the knowledge as veterinarians or resources to cure your pet. Care Care Plane is a scam. I've seen other people's reviews They are complaining about the same thing. I took my puppy for almost 3 months because I looked weak and without appetite. I took the Early Care Plan for puppies because they recommended that it was the best for us. They had me taking my puppy for three consecutive days They performed all kinds of tests, and were unable to determine the correct diagnosis and treatment to save his life. They only spent the little time left for my puppy experimenting with him and also my money was about $ 400 that I spent. Unfortunately for our family Max died the last day at night. Now I call to cancel the Plan that I am paying because my dog ​​is not alive anymore. Banfield Customer service says k to cancel I have to pay for all the services that were given to my puppies that were covered by the plan that I already paid. And if I suspend the automatic payments they will send me to collections for double the amount that would be one year Whole services. They were not able to cure my pet, they only care about money. Personally neither I, nor my family or my friends will return to this place to treat our pets anymore. And I have taken the time to write all this to alarm other people who don't fall the same. Si realmente amas y te importa tu mascota nunca vengas a este lugar.Benfield es un scam como hospital.No tienen ni el conocimiento como veterinarios ni recursos para curar tu mascota.Early Care Plane es una estafa.Segun he visto los review de otras personas se estan quejando de lo mismo.Lleve a mi cachorro de casi 3 meses porque lucia debil y sin apetito.Me acogi al Early Care Plan para cachorros porque me recomendaron que era lo mejor para nosotros .Me tuvieron llevando a mi cachorro por tres dias consecutivos ,le realizaron todo tipo de test,y fueron incapaces de determinar el diagnostico y tratamiento correcto para salvarle la vida.Solo gastaron el poco tiempo que le quedaba a mi cachorro experimentando con el y tambien mi dinero fueron alrededor de 400 dolares los que gaste.Desgraciadamente para nuestra familia Max fallecio el ultimo dia en la noche.Ahora llamo para cancelar el Plan que estoy pagando porque mi perro no esta vivo mas nunca. Banfield Customer service dice k para cancelar tengo k pagar por todos los servicios que fueron dados a mi cachorros que eran cubiertos por el plan que yo pague ya.Y si suspendo los pagos automaticos me mandaran a colecciones por el doble del monto que sería un año entero de servicios.No fueron capaces de curar a mi mascota,solo les importa el dinero.Personalmente ni yo,ni mi familia ni mis amigos regresaremos a este lugar para tratar nuestras mascotas nunca mas.Y he tomado el tiempo de escribir todo esto para alarmar otras personas que no caigan igual.

Sep 5, 2019