Banfield Pet Hospital

4 (60 reviews)
2741 El Camino Real, Tustin, CA 92782, USA

Hours

Monday 7:00 AM – 6:00 PM Tuesday 7:00 AM – 6:00 PM Wednesday 7:00 AM – 6:00 PM Thursday 7:00 AM – 6:00 PM Friday 7:00 AM – 6:00 PM Saturday 7:00 AM – 6:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,228
4.9 Embrace 19,973
4.9 Fetch 5,918
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,234
4.8 Nationwide 25,705
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,347
4.8 Prudent Pet 2,867
4.7 Pumpkin 3,545
4.6 Spot 11,586
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4

60 reviews

I take all my pets there and they try to help with making Appointements and clarifying instruction.

May 2, 2023

I will never return to this banfield. I have been a customer at Banfield for many years, and this is the first time I’ve ever encountered a receptionist (Sam) who was unwilling to help. It was extremely disrespectful in the way that she explained herself as to why she was allegedly unable to help. Which we later proved was irrelevant after speaking with another banfield receptionist. When asked to speak to a doctor or superior she refused.

Sep 2, 2023

A vet tech or receptionist at Banfield had the audacity to make outrageous claims that the adoption agency ‘Amazing Dogs Org’ had performed an illegal or botched surgery on my dog prior to the appropriate age to be spayed and that Amazing Dogs Org is intentionally operating outside the law. A) my dog is fine. B) I told her I didn’t care. The bone head receptionist was so busy espousing her opinion even after I asked her to stop, that she input my telephone number incorrectly. All I wanted was my dog to get their appropriate shots and instead when I didn’t hear from them and went to pick up my dog they hadn’t done a thing because this silly bonehead receptions didn’t input my phone number correctly or get the appropriate approvals for the shots. 10/10 never coming back to this location.

Jan 7, 2023

Came here because other locations have appointments way out. Now I realized why, and saw many reviews with similar sentiments. I expected it to be an in and out experience with vaccines, but they took 3.5 hours; which if communicated well is ok, but they didn't tell me so at dropoff. Waiting at the front desk to get help was slow each time. I just felt bad for my poor pet sitting in the room being scared (like all dogs of vaccine hospitals), yet the staff took their time to work on & take the pet out. I didn't have a good customer experience. Initially I gave a 1-star and finished writing all these while in line and being angry, but now correcting to three stars after I calmed down after getting home. Thanks to the staff for working on our pets. Please do a better job communicating clearly and crisply next time. Thanks ❤️

Dec 15, 2022

S

S

I will start by saying that they do seem to take care of the animals. It's hard to tell since the new protocols don't let you see the vets with your dog anymore. Otherwise... The business itself is challenging as a customer. Not open on time. Phone isn't answered. Messages not returned. Hard to schedule any appointments in the same week. I guess if you are that busy then business is good and you don't need to worry about those things.

Apr 17, 2022