Pacific Veterinary Hospital

I was quoted a price of below $200 to have my dog neutered. The appointment was more than a month out. I was call a week prior to appointment that they needed to reschedule. Okay, a week later I take my dog in. Quoted price didn’t include everything. So agreed to pay all the things they hit me with. Went in to pick up my dog and pay and they told me my total was $487. The extras I agreed to were only $92. Didn’t add up so I asked for a break down. They told me the neuter was $395. I explained that’s not what I was quoted. They said oh how long ago did you make the appointment we have a new doctor and prices changed. I told them I had not been aware of that and they didn’t tell me that morning when they went over additional costs. They said they left a message on my voicemail. The message said price would be more if my dog was over 50lbs and he is not. I was upset and asked to speak with a manager who was not there so I had to wait. She argued with me that they left a message. I’m sorry but that is not acceptable. I paid them what I was originally quoted. I was told I’d be sent to collections. Then I got a letter in the mail saying they will no longer provide medical care for my pet because of my recent interaction with staff. You mean me being upset because I was bait and switched? Okay. Good luck going here.

posted: 06/01/2023

These people killed my daughter's 8 weeks old kitten. I had explained to them that the kitty hasn't been eating for two days. They said to him in, which we did. They gave him two shot and charged us $300. They sent us home two days later, he died. They did not cared for my daughter's animal. They are heartless, money hungry people. Fucck you!

posted: 07/05/2023

We just took our dog in and he received the same allergy shot he always gets which is 127.00 . New owners and they tripled the price. Just paid 350.00 for his shot. I usually take our dog so my husband didn't know it went up. I will be finding a new veterinarian for sure. Ugh I loved that place too.

posted: 04/07/2023

Got my chihuahua spayed here and they treated my fur baby with love. They trimmed her nails for free and took amazing care of my princess. Very friendly service. I highly recommend them. Price was reasonable as well. I will return with any other pet care needs.

posted: 02/02/2023

Thank You to all staff for their love and care they have for animals. Thank You for their service as we handed my Lucky over to Pacific Veterinary Hospital staff and how they explained everything to us and gave us an option of Urn to choose for my Lucky's ashes!! ALL I WANT IS MY LUCKY Back, I WANT TO LOVE ON HIM FOR ONE LAST TIME And I didn't get too!😭😭😭😭😭😭😭😭 God may have Lucky in Heaven in His arms, Lucky is in my Heart till Lucky runs into my arms!!

posted: 02/18/2023