VCA Eye Clinic for Animals

I wish I found them sooner. My rabbit was diagnosed with an eye ulcer in May, which supposedly healed without incident by June under the care of her regular vet. Next thing I know, her same eye goes completely white with a cataract and her regular vet chooses not to treat it but does charge for several tests that do nothing but stress out my bunny to the point she won't come out of under the couch. Every time I ask questions I was treated like I was being irrational. One standard visit here at VCA Eye Clinic, and we are both treated with care. The vet explained everything, took his time to even clear up things that I was still confused about from her original injury and progression, sent us on our way with a medication I had been denied by my regular vet, and Tesla 🐇 is now living comfortably. All without any upcharges or unnecessary tests. Yes, I'm sure things will get expensive in the future if Tesla needs surgery, But even looking ahead to something like that, I am confident that VCA will treat us well.

posted: 09/02/2025

We have been going to VCA for years and love the services that they provide. The staff is very friendly and helpful with challenging dogs. Beckett is good with people but not other dogs. The staff was quick to place me in a room so it could be a positive experience for Beckett. Dr. Strubbe was very interested in Beckett’s well being and making sure I understood the problem, solution, and what the future looks like. I highly recommend people bring their pets to VCA for eye issues! Thank again for your great service!

posted: 03/31/2025

I want to share my experience to help others make an informed decision about trusting this clinic with their pet’s care. Dr. Stubbe performed surgery on my dog, Zeus, and initially, everything seemed fine. He used a pleasant tone, the surgery itself went well, and he followed up afterward, both in person and by phone. The front desk staff was also friendly and accommodating with scheduling. However, what happened with my dog's post-surgery care was shocking and unacceptable. Zeus was sent home with an extremely tight and oversized cone—so long that it extended four inches past his nose. At first, I assumed it was designed that way for extra protection, but I quickly realized something was wrong when he couldn’t eat from any dish or even reach his water bowl. The cone was more suited for my Great Dane, not my lab mix. When I called the clinic about the length issue, Dr. Stubbe’s response was dismissive: "I saw him, and it was only an inch past his nose." Really, Dr. Stubbe? Do cones magically grow after a dog leaves your office? I sent a picture proving how far it extended. They told me to come in for a shorter one, but instead, I trimmed it myself. Ensuring that it was about an inch past his nose. The cone did not need to come off in order to do this procedure, it was fairly simple. Then, things got worse. Even with the cone at the correct length, Zeus refused to eat. When I finally examined the area under the collar, I was horrified—he had bright red, foul-smelling lesions all around his neck. The tightness of the cone had caused severe irritation and infection. When I called again, Dr. Stubbe claimed that "the collar was at least two finger widths loose around his neck" when he saw it. I made it clear that I did not appreciate their attempt to shift blame onto me and pointed out that Dr. Stubbe must have mistaken my dog for another patient. He had previously stated that when he saw Zeus after surgery, the cone was both loose and the correct length—which was simply not true. Even if I had done exactly what they accused me of—adjusting or removing the cone to trim it shorter the day before—there is no way my dog could have developed open, foul-smelling sores in less than 24 hours. I sent pictures showing the wounds, the overly tight fit, and the absurd cone length. Their response? "Bring him in, and we’ll see what we can do." No accountability. No concern. No urgency. At this point, I do not trust them with my dog’s care beyond his post-surgery checkup. If you bring your pet here, double-check everything—from the fit of medical devices to the accuracy of what they tell you. I’m beyond disappointed in their lack of responsibility and refusal to acknowledge their mistakes.

posted: 02/27/2025

Dr. Strubbe and the staff at VCA Eye Clinic have been amazing! My dog had cataracts in both eyes and was almost blind. Thankful he was a candidate for the surgery. It’s been a year and a half and he is doing great with his eyesight. The most important things that we have done is to diligently put the drops in his eyes EVERY day/several times a day, and to go in for eye pressure checks every 2 months & full time exams every 4 months.

posted: 04/26/2021

We had 2 different dogs that needed eye treatment and both times they were treated promptly and with care. It's busy, so you need to make sure to make an appointment with enough time.

posted: 10/24/2025