Banfield Pet Hospital

Jessica Pham

Big shout out to nurse Marci! My dog came in for a librela shot which was supposed to be a short visit but right at the office he peed and I noticed a blood clot. Immediately I was freaking out. Nurse Marci took Bear Bear back to check on him. She was very empathetic and you could tell that she cared. We were able to squeeze him in and do what we needed to do. I had to come back the next day for a urinalysis and found out he had a UTI. Everything was short a short turn around time but the staff was very accommodating. Nurse Marci is an all in one star— she does everything and everything to make sure the pt is well taken care of! Please give her a raise!

Aug 30, 2025

A J (Mean AJ)

My experience with Banfield has been good they take good care of my dogs. When my dog died from age related issues they did an excellent job of making the process was as painless as possible for all concerned at a fair and reasonable price. I also like mention they have a variety of plans to fit most budgets.

Dec 7, 2025

Ruth P

** update always good to have our dogs checked out for all of life's journey I made sure to sign up for a monthly medical plan. It's worth it.*** So my little dog had some medical issues and we have a medical plan that we have a subscription payment for. We received the email that said its time for your pet's comprehensive examination. Just in time because we had an issue. So what I liked is that they offered me an outside source price for lab work which would be less than upgrading my plan. Going with a medical plan saves u funds and is so much helpful for your little family member!!! I forgot to mention I told the guy I would wait outside in my car for the "20 minutes". We'll my fault I waited like 1.5 hours before I called. Turns out they called my daughter whose phone had died. Yes parked right in front.Yes they had my number but I blame myself for not calling them sooner.

Aug 14, 2023

Hayete Williams

After going there for over a year without any issues, they didn’t address our concerns during the last visit, we never actually saw the doctor and the assistant just dismissed us. Months later when we had to make another appointment for the same concern, we arrived 11min late after calling them to let them know, knowing they had a 10min grace period but we were told we couldn’t be see for ONE extra minute. The place also smelled really bad that day. Needless to say we will seek care elsewhere.

Dec 16, 2025

Eunice Oh

My dog loves Dr. Rudman and the staff. Before coming to Banfield College (we’ve gone to other locations), my dog would freeze and refuse to go inside the vet. With Banfield College, my dog willingly walks herself right back with a big smile on her face because she just loves the staff. It’s a testament that my dog has had a positive experience with Banfield College. The front desk (Jasmine & Jaelynn) are always very nice and sweet. They made the check in and check out process very easy. Zoey loves Dr. Rudman. She’s great with my dog but she is also very clear and sincere with her plan of care and recommendations. It’s just very reassuring knowing my dog is always in good care with Dr. Rudman and her team. So thank you, Dr. Rudman and staff for the wonderful care. One thing I would like to add for the Banfield manager/higher ups is to invest in a buzz-in door opener. I see the ladies tending/checking in patients and will have to stop what they’re doing to open the door. I just think it’s a bit time consuming if they are doing this for everyone coming through the door. I think it will make in check in/check out process smoother.

Aug 1, 2025