Pandosy Village Veterinary Hospital

Ali

I take both of my pups here and find all the vets to be extremely caring. They address my concerns and are responsive to my questions. The staff is extra helpful when I take both of my dogs in at the same time. The front-end staff is friendly and helpful, and the store has lots of treats and selections of food and toys. I would definitely recommend Pandosy Vet Village to be trusted with your beloved pet.

Jul 16, 2024

Paige Cassidy

I have taken my pets there for a while. I understand that all veterinary care is expensive but I found out their prices are quite a bit higher than most vets in the city. I brought my dog in for an ear infection and it took multiple appointments for them to treat it, hundreds of dollars for them to give me ear drops that didn't work. After multiple appointments for that I took him to a different vet where they cleaned his ears, did a full physical exam, gave me 2 prescriptions and actually treated the problem for less money than it cost me for Pandosy to look at one of his ears and give me drops. I also took my senior cat here multiple times and spent an absurd amount of money for them to give me prescriptions that didn't work. They put me on a cancellation list for an appointment and I gave them my availability and they never called me according to my availability and then removed me from the cancellation list. My fiance took our dog for a dental exam, they lifted his left lip and said his teeth were fine, not really a thorough exam in my opinion. The dog was having some problems and so I took him in twice for a full physical exam when we first rescued him. Then his vaccines needed to be updated and they told me a physical exam was required. I had told them that I brought him in less than a month prior for a physical. And they told me I needed to have another one done as the vet needed to decide if that previous exam was "thorough enough". So, the exams you're paying for are admittedly not very thorough. My animals have suffered under their care and so has my bank account.

Oct 6, 2024

Rubina Gill

I had the most amazing experience! The staff were all amazing and extremely knowledgeable. My poor dog had been through so much and I was at a loss as I couldn’t get help at my previous vet or any answers. My poor dog was in so much pain, it was absolutely heartbreaking. They made my dog comfortable and did all diagnostics necessary. They managed his pain and made sure to keep checking up with him. If I could I would give a million stars. Thank you so much! You’ve gained and new customer!

Mar 20, 2024

Alexandra Carnio

I was a big supporter of Pandosy Village Vet until my most recent unexpected loss of my dog who wasn't even 2. I brought him in for a regular appt and had concerns about his weight and overall demeanour. The vet assured me his weight was normal and that he was just skinny and I am used to seeing dogs who are overweight. Within 3 weeks, my dog developed a mass on his rib cage and I had asked Pandosy to see him and stressed the urgency. They advised me they had no spots available until 4 days later and to try somewhere else. Thankfully the South Mission Animal Hospital offered to see my dog the same day, even though they did not have an actual exam room for us. Within 2 days, my dog was diagnosed with a bone cancer and had to be put down. The other veterinary teams sent cards and were very comforting. Meanwhile Pandosy, his regular vet, did nothing. It hurts to feel that we didn't have the care that we needed from our regular vet during this time. I have contemplated this review for the last few weeks but it needed to be said. I hope that this can be an opportunity for learning and growth for the clinic and how they can better support pet owners in times of hardship.

Sep 4, 2024

Josiah Crowell

This place is fantastic! They do such a good job of caring for my little dog. They just removed the nastiest little botfly larva from him. Absolutely disgusting but they handled it like pros

Aug 13, 2024