Happy Valley Animal Hospital

The clinic has great veterinarians. I’ve taken my dog there since she was a puppy. She was spayed there and had two TTA surgeries. They’ve done a great job and respond quickly to texts.

posted: 08/18/2023

This was my first visit as my dogs are generally healthy. I was impressed from the moment I walked in the door. Fast service and got us weighed and in a room in minutes. Short wait for Melissa to come in and get data and another short wait for the Dr. Elsing to come in to evaluate my boy. Short words to describe the visit. Compassion, understanding, thorough, fair pricing and options. I will be telling all my pet owning friends about this facility and I am glad to have found a safe place for my beloved pets. Thank you Happy Valley AZ Pet Vets!

posted: 08/03/2023

Felt a bit sneaky with staff there. Brought our dog in at 6:30pm. They close at 7pm & told me I had to pay after hours fees. I agreed even though it made me raise my eyebrows. We walked out the door at 7:00pm on the dot. My dog had a couple cuts on her head. At that point it felt like a car sales dealership approach. They wanted to shave her head, put her to sleep, maybe?? Give her stitches. I asked isn’t there a way we can wet her hair to see if we can see better before going through anesthesia, stitches, a cone, etc, & just under $1,000, and they just side stepped the question. Now I feel like I’m at a car dealership negotiating what to do for my dog that we love. I asked if there were any other options. The assistant went & talked to the doctor & said they could take a few things off getting me to around $800. Wow really thanks so much! I asked for prescriptions only for infection & pain. Asked 3 times if I could get an ointment too & she side stepped the question & finally said they don’t have any ointments. Really??? At an animal hospital? Seems like they’re in it for the money & have their acting roles down. Don’t even know if I’ve ever wrote a review for anything before but this one kind of ticked me off walking out paying $150 with after hours fees???? Obviously won’t ever trust going there again.

posted: 07/23/2023

Our 3 dogs have been to this Vet for about 7 years. One recently diagnosed with cushings. Since the diagnoses in May, they have taken us for 3800 dollars. Please shop around. Our second pet was scheduled for surgery on her knee. It was noted by the vet, due to her heart murmur they needed to do an echo of her heart first, to make sure surgery was safe. Surgery day arrives, we are on time for check in, no echo has been scheduled. (Thinking they will do day of) and they never scheduled it. This vet location wanted to make their 1500 bucks so bad, they then tried to talk me into the surgery without the echo. Wow. I said no thank you, and left. We have since found an amazing specialist in glendale for our cushings baby and have found that the tests needed for her are 70% less, than what we were price gouged at from this location. Horrid horrid place. Do not recommend.

posted: 08/18/2023

Very grateful for the care we always receive. I fully trust every vet in the office with the care of my pets. Dr. McGee spent a substantial amount of time explaining and going over labs and X-rays. It is very reassuring when the time is spent going over a plan and throughly examing our fur babies.

posted: 07/07/2023