Rose Animal Clinic

Rose Animal Clinic is always wonderful to me and my 2 Goldens, answering all my question and addressing any concerns. The entire staff is very knowledgeable and caring. Taylor is my absolute favorite. One of my Goldens is a little anxious and Taylor can always keep her calm and happy so she can receive the best care. Thanks to the entire team.

posted: 03/01/2024

I have brought my cat here twice. One time was for suspected urinary problems. Upon getting home with the medicine given, I noticed one was 8 years expired. I immediately called and explained the problem. After being put on hold, they finally said it was a “clerical error” and that they didn’t put the expiration date in correctly. I don’t see how that is possible as it was 2023 when it happened and the label said 2015? How is that an accident? Or even a clerical error? Then they offered for me to come back and get a new label printed for the medicine bottle. Ironic. I should’ve been offered a completely new bottle of the urinary medicine because how would I have peace of mind that it’s not expired with just a different label? The other was in March ‘24 for a routine rabies shot. I remember joking with my wife as we waited for the doctor to return that it was probably an expired vaccine, just like they gave us expired UTI medicine. Sure enough, the paper given to me had the lot expiration date listed almost a year ago, 5/25/23. I mentioned this to the technician and she took the paper and left. When she returned she said it was again a “clerical error” on their end. She even said “that was the expiration date on the tray, we are supposed to update them but we sometimes don’t.” They quickly updated the “error” and sent me on my way. But not before sneaking in a $60 comprehensive physical exam charge into my final bill that I was completely unaware of. In conclusion, I understand clerical errors happen and I also believe in second chances as that is why I came back for a second visit, but they are not on top of their responsibilities and I’m not comfortable with my cat being in their care anymore. For two expiration date errors to happen twice to me at this place in less than ~10 months, it speaks volumes of how this place is ran. It could be much cleaner in the facility and it is overpriced compared to other vets I have been to. Overall, I would not recommend this place to anyone.

posted: 03/28/2024

The staff at Rose is always so nice and welcoming, and they always do a great job in being gentle and caring with my dogs!

posted: 03/23/2024

One of our family pets (sir Winston) has been coming here for the last few months for his seizures and they have been so wonderful. Not only to Winston but to us as his owners. Truly, the whole staff has been so great to work with and are so positive. But I have to especially brag on Ashley….. PURPLE hair Ashley. This chick has been on her game with Winston and I know 100% she is is making sure he is loved and taken care of when he’s there needing care. She has welcomed me with open arms every time I have called or walked in the door (bawling and all). Seizures are a new thing for me to deal with so there is nothing better than someone having patience with you and educating you on them and that’s exactly what she’s done. Her and Dr.Key have truly done their best every visit to take care of Winston and way they can. I highly recommend this office and hopefully your lucky enough to have Ashley. 💜

posted: 04/11/2023

Not so wonderful experience unfortunately. Natalie is not very people friendly. She lacks social skills. Not sure if she has some type of disability or she’s just racist? Yes you’re a veterinarian but you do need to be personable to the humans to. Each conversation with her has been so painful, I’m scared how she treats the poor dogs when the owners aren’t around. I will be finding a new vet office. Sad because we have been here for many years.

posted: 12/29/2023