VCA Canada Calgary Trail Animal Hospital

I cannot express how happy I was with the level of care my dog had for his whole life. Thanks for taking care of Steve.

posted: 11/11/2024

Great vets, great techs, great staff all around. Treated us and our dog with care and compassion - took the time to listen and explain. Highly recommend Calgary Trail Animal Hospital.

posted: 08/26/2024

Five stars! Ten out of Ten! From the ease of the online booking feature, to walking in the door, to the follow-up. Recently, my pets and I have switched vet clinics after a couple deal-breaker negative experiences with our long-time previous vet clinic. My 4 month old collie puppy was pestering a painful tail injury and his cone was causing him tremendous stress. Our first day walking into the clinic we were greeted at the front desk of the safely spacious and very clean, modern lobby by a couple of smiling and friendly staff who checked us in and made sure we knew what the next step was. My puppy was weighed and doted on with a couple treats and lots of pets.. Next we met with Dr Van Boxtel who came into the room a burst of sunshine, friendliness and professionalism. I didn't feel like my questions and back story was taking up her time and I really felt heard for the first time since my pup started experiencing these excruciating symptoms. Collies and other herding breeds usually have an MDR1 gene that can make even basic medications fatal and Dr Van Boxtel pulled up a chair right there and thoroughly double-checked that the antibiotics and pain killers she wanted to prescribe would be safe for my dog. Next she brought him back to the treatment room where he was given mildly sedating medication to make him comfortable as his poor tail was derided. Hydrotherapy and a secure comfortable bandage was placed and we followed up daily for about a week (And continue to do so every few days now) We've even seen Dr Sheffield a couple times now so that my dog's treatment plan doesn't need to get interrupted by staffing shift changes. (Dr Sheffield is as friendly and professional and thorough in her communication as well!) My dog's tail isn't at risk of amputation anymore and I attribute that directly to the care and communication of the staff at VCA Calgary Trail Animal Hospital. Pain management is just as important to them as it is to me and my dog and my pup happily trots in for his daily treatments that would otherwise be traumatizing and agonizing. He flops down while I pay our invoice each time and the darling staff, go and snuggle him and give him belly rubs and love. Going to the vet sucks. It's expensive. It's stressful. It's not a good time - but having a clinic that truly seems to value you, your time and your pet's comfort just makes the whole experience SO much easier.

posted: 03/14/2023

I've been going to this clinic since 2017 after my 10 year old chinchilla broke his foot. I'm always terrified to take him to vets because chinchillas aren't a common pet, and they're so fragile. I was expecting to need to have his foot amputated (and honestly didn't think he'd survive). Dr. Van Boxtel managed to surgically repair his broken bones with pins and he healed perfectly. He's now about 4 months away from being 17 and still healthy. Dr. Van Boxtel is very honest, compassionate, and dedicated - easily the best vet I have ever brought a pet to. I wanted to add a review so other chinchilla owners are aware that this is a good clinic to take their little puff balls to. The front staff and techs have always been extremely friendly and kind. Whenever making an appointment, they've never rushed me off the phone and have been very thorough with asking questions. Thank you!

posted: 01/19/2023

We love Dr. Van Boxtel she has taken amazing care of our animals over the past 10 years! We love the clinic and would highly recommend Dr. Van Boxtel she is honest, caring and truly wants the best for our beloved pets.

posted: 01/11/2023