Acorn Hill Animal Hospital

I'm not one to write reviews, but this place deserves it. I know no one ever wants to think about putting down their precious pet, but Acorn Hill gave us the best case scenario in saying goodbye to our beloved Bailey. After two years of helping us treat her for terminal heart disease and kidney failure, it was time to let go. Everyone was so kind. They gave us as much time as we needed to say goodbye. I wanted Bailey to experience the outdoors one last time, and they let us lay in their yard out back. The techs brought us blankets, clipped her fur to make keepsakes for us, and were so kind throughout the entire ordeal. Dr. Hartwig and her team are incredible. We ended up getting to let her pass outside, cuddled up in the arms of the people she loved most. I am so incredibly grateful to this clinic for giving Bailey they best care possible up until her last breath. Thank you so much for all that you do. If you're looking for a veterinarian that truly cares about your pet and YOU, look no further. Absolutely incredible staff here. Rest in paradise Bailey, you were the best girl. We love you so much.

I can’t say enough wonderful things about Acorn Hill Animal Hospital in San Antonio. From the very first visit, they’ve been everything I hoped for in a veterinary clinic and more. I was fortunate to have them recommended to me when I was looking for a new vet for my dog, and from day one, they’ve treated us like family. Throughout my dog’s life, Acorn Hill provided exceptional care, whether it was routine check-ups, dental cleanings, or even surgery, their team was always professional, compassionate, and incredibly responsive. If my pup ever had an unexpected illness or issue, they always did their best to get us in quickly and address his needs right away. In Skylar’s senior years, when his health started to decline, Acorn Hill continued to be a source of support and guidance. They helped me understand his changing needs and were so patient and kind through it all. When the time came for my beloved dog to cross the rainbow bridge, they walked me through that heartbreaking process with such compassion and grace. I couldn’t have asked for a more caring team to be there during that difficult moment. Thank you, Acorn Hill Animal Hospital, for the years of excellent care and for being there every step of the way. You made a difference in both my dog’s life and mine, and I will always be grateful.

I couldn’t be happier with Acorn Hill as a new client. They got me in right away, and everyone I interacted with was welcoming and kind — front desk, techs, and the vet team. Dr. Maggi and Audrey were especially wonderful. They were friendly, genuinely attentive, and took the time to understand both my needs and my cat’s. I left with a practical, affordable care plan that felt tailored to us. I’m really grateful to have found a clinic that listens and cares.

The staff at acorn hill is amazing! Every single one of them treats our pup like their own and truly care/ take the time to explain everything so thoughtfully!

We had one of our cats scheduled. She has been coughing frequently and she had some breathing problems previously that required an after hours emergency visit to another clinic. We had been to this vet before with a different cat. We got scheduled and then we got a call and they wanted us to go elsewhere because they had an emergency. We said I think she's ok to wait another day, so we rescheduled. They rescheduled us to the next day. Next day comes and we get called again to reschedule, there is yet again an emergency. So we're on Monday now. We get another call to reschedule to the afternoon. Fine. Get a call in the afternoon to cancel. They'd like us to go elsewhere because they have another emergency. So I ask them, do you not see animals for regular clinic visits? She said yes. I said do you only have one doctor to see patients? She said yes. So I told her we would not ever be back because I don't like the way we've been treated. I completely understand that doing a surgery is going to bring in more revenue than a regular office visit but is it ok to reschedule someone multiple times and then cancel their appointment? Not good business in my opinion and pretty soon, you won't have any patients if you treat them all like that.